Requirements:
Review and process payroll across multiple states.
Maintain meticulous attention to detail, accurately complete tasks under deadline.
Update and maintain CRM system.
Initiate ongoing client enrollment, education and onboarding.
Effectively handle in-bound calls in a timely and friendly manner.
Maintain confidentiality and acting with integrity while handling sensitive information.
Perform other duties as assigned.
Qualifications:
Ability to work with web-based applications.
Excellent organizational and time management skills.
Articulate communicator in a variety of settings.
Extraordinary attitude with client service orientation.
Ability to prioritize information by analyzing critical issues and drawing accurate conclusions.
Act with professionalism and urgency.
Operate a 10-key with speed and accuracy.
Knowledge of bookkeeping or payroll functions helpful.
Payroll Certification (FPC or CPP) a plus.
Associates degree or equivalent.