At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.
In this position you will be responsible for:
Conduct monthly random file audits for Sales/Implementation/Service to determine that each sampling has performed according to state, carrier and agency documentation/process requirements; and produce monthly reporting to reflect results
Deliver File review (Quality) results during monthly review meetings
Discuss trends and observations.
Provide required steps to bring issues into compliance.
Resolve appeals, drive improved process, quality, and best practices
Monitor licenses of all associates who are required to maintain an insurance license, including management of monthly license audit and all other associated license reporting
Manage all agency and producer appointments and terminations with carrier partners
Maintain, deliver, and monitor mandatory internal compliance trainings to all new Insurance associates
Monitor that all agency related training requirements are met, and produce monthly reporting on associates out of compliance
Manage at least one department project and participates in various other department projects regarding compliance and/or quality control.
Involvement in the development of all compliance systems.
Advise Sales by answering inquires that focus on compliance issues, primarily around state specific requirements regarding Coverage Bearing concerns (i.e., Owner/Officer exemptions), licensing, appointment, etc.
Interface with Legal to manage carrier contract amendments
Interaction with Compliance India - training and acting as backup for tasks, including maintenance of Compliance database.
Act as resource for projects that have been transitioned to India.
Performs other related duties as assigned
QUALIFICATIONS REQUIRED:
A college degree is great but not required. What is more important is having the skills to do the job. Other acceptable experiences could include:
Experience noted above, OR
Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.
