The Director of International Programs and Services is responsible for leading the International Student and Scholarship unit in the Office of International Programs and Services at Millersville University. The Director reports to the Assistant Vice President of International Programs and Global Engagement and works in close collaboration with a team to support MU's undergraduate, graduate, English Language Institute, and non-degree international students and the University's J-1 scholars.
This position is responsible for the day-to-day operation and development of international student and scholar programming, short term programs, and immigration advising and compliance. Additionally, this position maintains export control compliance for the university and serves as a primary contact for crisis responses related to international students and scholars.
Located in Lancaster County, Pennsylvania, Millersville University of Pennsylvania is one of the 10 public universities of Pennsylvania's State System of Higher Education. Our pillars of distinction include exceptionally strong student-faculty relationships, numerous programs of distinction, a beautiful campus and vibrant location, and successful job placement for our students. Our students' success, both inside and outside of the classroom, is our highest priority, and we provide numerous opportunities to facilitate their academic, personal, and social growth and development. Almost 70 baccalaureate programs are available for our 6,000 students to find their path. Approximately one thousand graduate students enroll in 21 master's and three doctoral programs. Our faculty are highly respected in their fields and dedicated to the success of students in the classroom, research labs, and in campus life. Over 66,000 alumni live in all 50 states and in 72 countries around the world. We seek individuals who embrace and value our EPPIIC values of exploration, public mission, professionalism, inclusion, integrity, and compassion.
Annual Salary: $69,731.00, plus comprehensive benefits starting on the first day of employment, including:
Health insurance
Dental insurance
Vision insurance.
Group life insurance
Voluntary Group Life and Accident Insurance - available for purchase
Long Term Disability Insurance - available for purchase
At Millersville University we are committed to fostering a learning and working environment that promotes the intersectionality of diversity to foster a climate of inclusion. Employing our EPPIIC values and the principles of Inclusive Excellence, we hold that an inclusive community is a core value that is an essential part of the foundation for our learning and working environment. Millersville University is an equal opportunity employer and, in compliance with federal and state laws and university policy, is committed to providing equal educational and employment opportunities for all persons without regard to age, color, national origin, race, religion, disability, veteran status, sex, sexual orientation, gender identity or gender expression. Individuals from traditionally underrepresented populations are encouraged to apply.
Required Qualifications
Master's degree in international education, higher education administration, public administration or related field.
5 years of professional work experience in international education.
Experience as a Designated School Official (DSO) and Alternate Responsible Officer (ARO).
Flexibility, willingness, and ability to pursue and adopt new ideas, information and technology, and process and summarize information.
Must possess strong:
customer service skills.
organizational skills, including managing multiple concurrent and complex projects/priorities.
analytical and problem-solving skills.
emotional intelligence and active listening skills.
decision making skills.
Ability to:
work independently and contribute and collaborate effectively as a member of a team.
handle communications, information, and data with sensitivity and confidentiality.
work with faculty, staff, external customers, and students of diverse cultures, race, ethnicity, and socioeconomic groups.
increase productivity and continuously improve methods, approaches, and department contribution while remaining cost sensitive.
make decisions that are supportive of the mission of the department, division, and the University.
maintain a high degree of confidentiality and professionalism.
proactively approach problems/issues.
make data driven decisions.
lead by example.
Excellent oral, written, interpersonal communication skills.
Experience in helping to plan and administer programs and events.
Proficiency in Microsoft Office including Word, Excel, PowerPoint, Outlook.
Evidence of a commitment to diversity, equity, and inclusion.
Successful interview.
Successful completion of three background checks.
Preferred Qualifications
Doctoral degree in international education, higher education administration, public administration or related field.
Experience advising faculty, staff, and students on international education initiatives.
Highly developed negotiation and conflict resolution skills.
Fluency in one or more foreign languages.
Experience living and/or travelling abroad highly desirable.
Job Description
Essential Functions
No or very limited physical effort required.
No or very limited exposure to physical risks.
Work is normally performed in a typical interior/office work environment.
Ability to sit for long lengths of time.
Basic math skills.
Understanding of written and verbal directions.
Extensive verbal communication skills (provide information and assistance regularly).
Extensive writing skills (prepare and organize complex documents).
Must be able to lift/pull/push up to 10 pounds.
Dexterity of hands and fingers to operate a computer keyboard and mouse.
