General Purpose
The Program Supervisor performs responsible administrative and clinical supervisory work in the coordination of program services, quality assurance and professional services.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties/Responsibilities

Responsible for administrative and clinical supervision appropriate for the office
Responsible for problem-solving issues with other services to support programs
Responsible for adherence to system-wide quality assurance monitoring program
Provides leadership in strengthening internal communications
Creates and promotes a positive and supportive work environment
Provides clinical consultation including review of ethical issues
Establishes, implements, and evaluates policy, procedure and program content
Prepares, reviews, and administers program budgets
Selects, orients, trains, counsels, disciplines, and directs assigned program staff
Routinely conducts quality assurance activities through reviews, meetings, reports and observation of results, according to professional practice standards and regulatory compliance
Evaluates and monitors program needs, identifies unmet needs and revise services needed
Provides organization, direction and staffing according to the scope of services provided
Organizes and coordinates system-wide projects. Plans and consults with others as necessary
Writes reports, policies and procedures, as indicated
Problem-solves issues with other services, as indicated
Conducts in-service training
Participates in and conduct meetings, as necessary
Participates in fire drills, disaster evacuations and other safety-related activities
Maintains prompt and regular attendance
Performs other duties as assigned

Supervisory Duties (if any)

Professionals appropriate to team functions and supervisory expertise

Job Qualifications
Knowledge, Skills, and Ability:

Excellent leadership and management skills
Knowledge of program services, client needs and management techniques
Knowledge and awareness of state and federal requirements and codes governing treatment
Possesses strong interpersonal and communication skills
Ability to operate computers and relevant software products related to the job
Ability to effectively communicate and present key data to management, board or partners
Possesses personal qualities of integrity, credibility, and commitment to organization's mission

Education or Formal Training:

Master's Degree in clinical field, consistent with the nature of the program that is being supervised.
Licensed Addiction Counselor (LAC) professional licensure is preferred.

Experience:

Minimum of 5 years of experience working in behavioral health, health care or human services including management experience
Experience with federal/state and administrative requirements

Working Conditions and Other Conditions of Employment
Working Environment:
This job operates in a fast-paced, professional office environment and routinely requires the use of standard office equipment such as computers, phones, photocopiers. The position may require travel to conferences, meetings and branch locations on a regular or intermittent basis. Work may involve moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises. In the health center environment, there is potential for contact with blood-borne pathogens and communicable diseases, as well as potential for contact with dissatisfied or abusive individuals. There could be interaction with persons who are mentally ill, disabled, elderly and emotionally upset.
Physical Activities:
These are representative of those which must be met to successfully perform the essential functions of this job.
This is a largely sedentary role but can involve standing or sitting for extended periods of time, bending at the waist, and using hands and fingers to handle and file papers or operate assigned equipment. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Employee may also have to lift 10 to 25 lbs. unassisted.
Conditions of Employment:

Annual TB, federally required drug screening, and Influenza vaccination or compliance with policy and procedure
Required possession of a valid state driver's license
Successful candidate must submit to and pass, post-offer drug screen