Location/ Work Arrangement:DC/ Remote Temporary (90 days or less)Salary Minimum:$42,075 Salary Maximum:$49,500
About CWS
Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home.
Purpose
As part of the CWS National Children Services team, the Casework Assistants supports casework activities to promote the safety and wellbeing of unaccompanied children released from ORR care and residing with their families in the local community. Casework Assistants are responsible to assist caseworkers with referral coordination and data entry.
Responsibilities
Assists with data entry, preparing case files and resources for caseworkers, and obtaining missing case file documentation
Conducts telephonic check-ins with families between home visits to ensure they have access to needed resources and that the child is adjusting well to the placement
Accompanies caseworkers to home visits, as needed
Provides support to caseworkers in primary functions of Post Release Services including: working closely with family members to enroll children in school, accessing mental health and medical services, securing legal representation, etc.
Identifies resources in the local community and in communities where clients reside
Provides assistance to regions/casework teams outside of assigned location to provide additional support and coverage, as needed
Contributes to the local and national resource directory and ensures it is organized and resources are current
Assists in scheduling home visits and interpretation services, as needed
Supports the local and national team in data tracking and reporting as assigned
Other duties as assigned
Qualifications
Experience
2-3 years of experience providing program or case management support in a social service setting
Previous work experience with unaccompanied children, immigrant youth, or refugees strongly preferred
Prior experience in social and human services programs and practices including: trauma informed care, targeted case management, child well-being, resource referral and linkage preferred
Skills
Demonstrated skills in customer service, communication and ability to engage children and families by phone and online platforms
Demonstrated ability to establish and maintain effective working relationships with a variety of individuals
Schedule and manage workloads to meet deadlines
Manage time effectively and prioritize tasks
Ability to use Microsoft applications and client databases
Superior written and verbal communication skills
Ability to work in a multi-cultural environment required
Commitment to diversity, equity, and inclusion and willingness to support CWS' Platform on Racial Justice as a CWS employee required
Education & Certifications
Associate's degree in behavior sciences required
Special Requirements
Spanish fluency (verbal and written) required
Valid Driver's license
Personal vehicle and insurance
Must be willing to travel locally, as assigned
If remote, must have access to reliable internet and proximity to airport for travel as assigned
Program requires FBI background check, child abuse/neglect check, Motor Vehicle Records check and Prison Rape Elimination Act check
Standard work hours with occasional evening/weekend availability as assigned
Benefits
CWS offers a competitive benefits package that includes: - 403 (b) Retirement Plan - Medical, Dental and Vision Insurance - Generous Paid Time Off (18 Paid Days Off; 24 Days after 2 Years) - 14 Official Holidays - 12 Sick Days Off (Accrued monthly) - Life Insurance and AD&D - Long Term and Short-Term Disability - Employee Assistance Program (EAP) - Health Savings Account - Flexible Spending Accounts - Commuter Benefits