The Office of Student Life is focused on building a strong foundation to ensure every student's Indiana University experience is positive, safe, healthy, and meaningful. The Office of Student Life staff and multiple departments aim to help students navigate their time at IU, providing the tools they need to be successful in school and after graduation. Students are our priority, and their health, safety, and overall well-being are our core mission.
The Student Involvement and Leadership Center (SILC) is proud to be a department within the Office of Student Life, committed to promoting learning and respect by integrating diversity, equity and inclusion in all programs, interactions, and partnerships. We commit to creating and maintaining an inclusive environment where all people are respected, valued, and affirmed so that they may know they matter and belong at Indiana University.
Job Summary
The Student Involvement and Leadership Center Office Assistant position provides vital front desk and administrative support for the SILC team. They are often the first impression a student, staff, alumni or community member has of our office.
Department-Specific Responsibilities
Answers and directs phone calls in a professional and timely manner, ensuring clear communication with all callers.
Monitors and manages the departmental email account, responding to inquiries and directing messages to the appropriate team members.
Coordinates office logistics by handling all tower office requests, including key requests and coordinating the delivery of mail to the department and affiliated student organizations.
Supports office projects by gathering data, creating event descriptions, and helping with the execution of events.
Assists with other administrative tasks as assigned to support the department's operations.
Qualifications
EDUCATION
Required
Currently enrolled as a student at Indiana University
WORK EXPERIENCE
Required
Experience working in a customer service role
Preferred
Working knowledge of IU systems and policies and procedures
SKILLS
Required
Excellent customer service skills
Ability to perform multiple tasks simultaneously and accurately
Possess outstanding organization skills
Ability to effectively use Microsoft Word, Excel and Outlook
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Additional Information
To learn more about Bloomington, Indiana, click here.
Work Location
This position is in-person position
Bloomington, Indiana
Advertised Salary
$12.00 per hour
Work Hours
Up to 29 hours per week.
Requires flexibility in work schedule.
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
Multiple plan options for medical insurance
Dental insurance
Health Savings Account with generous IU contribution
Life insurance, LTD, and AD&D options
Base retirement plan contribution from IU, subject to vesting
Additional supplemental retirement plan options
Tuition benefit for IU classes
10 paid holidays per year
Generous Paid Time Off
Paid Parental Leave
Employee Assistance Program (EAP)
Learn more about our benefits by reviewing our online Benefits Brochure.
Job Classification
Career Level: Part Time Employee
FLSA: Nonexempt
Job Function: Part Time Employee
Job Family: Part Time Student Employee
Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
