Join us as we empower the world to work out, creating healthier lives together.
About the Opportunity:
Our Global Commercial Training & Education Manager willoversee the development and implementation of our sales training programs. This role involves equipping our commercial team with essential knowledge and skills, facilitating ongoing development for existing employees, and ensuring the Life Fitness Academy programming delivers exceptional customer experiences. The Training & Education Manager will report to the Sr. Director, Global Revenue Operations and lead a team of three (3) direct reports while managing the Life Fitness Academy Trainer Network.
**This is a hybrid position based out of our Global HQ in Rosemont, IL - M/F remote and T-Th are in-office collaboration days**
What You'll Do:
Customer Training Strategy
Develop strategies to enhance customer outcomes and ROI.
Ensure sales representatives are well-versed in product features.
Teach effective training techniques to engage customers.
Promote a culture of continuous education for sales representatives.
Life Fitness Academy Trainer Network Management
Recruit and evaluate members of the Global Trainer Network.
Serve as the primary contact for trainers on product training and support.
Conduct field workshops and gather feedback for improvement.
Collaborate with Marketing to promote the Life Fitness Academy brand.
Sales Coaching and Performance Support
Partner with sales managers to identify performance improvement opportunities.
Sales Process and Methodology
Implement a standardized sales process across the team.
Continuously improve the sales process based on feedback and market trends.
Sales Performance Measurement
Establish KPIs to assess training program effectiveness.
Analyze sales performance data to identify areas for improvement.
Content Development for Education Products
Collaborate with the LFA Team to create product information for customers.
Develop training programs for Life Fitness employees and sales reps.
Partner with Brand Management, Marketing, and Engineering for training materials.
Training and Education Events Coordination
Organize training events and seminars, including IHRSA and CI.
Support annual training events for National Accounts.
Sales Training Delivery
Conduct ongoing training sessions for sales representatives on best practices and product updates.
Utilize diverse training methodologies to accommodate various learning styles.
Monitor and evaluate training effectiveness through assessments and performance metrics.
What We're Looking For:
7+ years of experience in the fitness industry, including sales and management.
5+ years in content development, instructional design, or sales training.
Familiarity with certification bodies like ACE and AFAA; global experience is a plus.
Bachelor's or master's degree in a related field, such as Exercise Science.
Want to take the next step in your career?
Life Fitness takes pride in our talented employees and believes in providing opportunities for further growth and advancement. We encourage you to test your strengths, push your limits, and unleash your potential. If you feel the position is right for you, we invite you to apply. We'll work with you closely to support you throughout the hiring process. If your CV/ resume shows that your skills and experience have synergy with the job description, then we'll hop on a call to get to know you and your experience and discuss the position in more detail. If it's not the right opportunity this time, we'll always let you know.
Life Fitness is an affirmative action-equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. Life Fitness complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.
There continues to be a significant increase in phishing attempts across all industries where fraudsters are impersonating real employees and sending fictitious job offers to applicants in a scheme to obtain sensitive information. Please note that Life Fitness will never ask for your financial information at any part of the interview process, including the post-offer stage, and will only correspond through "@lifefitness.com" or "@indoorcycling.com" domain email addresses or "lifefitness@myworkday.com" for U.S. opportunities.
Life Fitness does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors.
