Medical Collections Representative opportunity with you. Collectors are responsible for appropriately and effectively collecting the debts assigned to them while regularly complying with FDCPA, HIPAA and other legal or company requirements provided in training. Monday through Friday 8:00-5:00pm $20 Hourly
Fully Remote
Westlake Village- first 30-60 days of training will be onsite in Westlake Village
Duties include
Collectors are responsible for appropriately and effectively collecting the debts assigned to them while regularly complying with FDCPA, HIPAA and other legal or company requirements provided in training.
Review of accounts in assigned queue to determine next course of action required to resolve the account.
Establish and Maintain Payment Arrangements consistent with our established guidelines.
All collectors are required to announce that "all calls are recorded," provide the mini-Miranda and comply with state and federal laws involving collections.
Collectors are required to use appropriate action codes to trigger and update credit reporting status.
Adheres to assigned work schedule and hours
Attends and participates in all training classes and meetings requested by management
Applies updated collection training to performance in order to comply with regulations and policies
Collectors are responsible for appropriately and effectively collecting the debts assigned to them while complying with FDCPA, HIPAA and other legal and company requirements provided in each training
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
