Job Description:

We are seeking a SHL Sales Support Coordinator for the Sustainable Home Lending Department.

Credit Human’s mission is to help our members create, build, and maintain financial slack. This requires us to generate an outcome consistent with our vision of communities free of financial stress. Responsible lending plays a vital role in the economic health of any community. The principal objective of SustainableHome Lending is to supply a source of provident credit for homeowners seeking to improve the sustainability of their homes, thereby increasing their financial slack.

In the SustainableHome Lending Division at Credit Human, as a Sales Support Coordinator, you will have a crucial role in advancing the success of our sustainable lending initiatives. Your responsibilities will encompass ensuring operational excellence during the dealer oversight process and support requests while delivering exceptional sales support to internal and external stakeholders.

If you have experience in sales and indirect lending you should apply right away!

Highlights:

• Monitor dealer activities (market reputation) across multiple online sources


• Oversee all communication channels (online, email, phone, chat, text, etc.) to assist and support our dealers and members


• Execute requested updates from dealers and members in the various systems utilized by the SustainableHome Lending division

Experience:

    Required

• 1-2 years of experience in customer service, sales, financial services and/or indirect lending

 

    Preferred

• 2-3 years of experience in customer service, sales, financial services and/or indirect lending preferred

Education:

    Required

• High School Diploma or equivalent

 

    Preferred

• Bachelor’s Degree (or equivalent work experience)

Skills & Knowledge:

    Required

• Self-motivated, able to work independently and as part of a team.


• Sharp problem-solving skills to identify creative and meaningful solutions.


• Exceptional listening skills.


• Strong verbal and written communication skills.


• Effective time management and successfully prioritizing work in a deadline-driven environment.


• Excellent organizational skills with the ability to pay close attention to details.


• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint).

 

    Preferred

• Familiarity with Salesforce

Schedule: Default is Monday-Friday, 8:30 am-5:30 pm unless recruiter or manager has shared otherwise.

Salary Range:  $20.99/hour to $22.41/hour

Flexibility:  In office, on site; not remote or hybrid

Level of Work: 1C

Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement.

To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers.

 

Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history checks on convictions, and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card. Applicants must be currently authorized to work in the United States on a full-time basis.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Lending

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