We are seeking a full-time Customer Service Rep for our Houston, TX facility. This role isn't just a job, it's a starting point to a fulfilling career with a great company. We hire motivated individuals who want to grow with us. We will equip you with the knowledge and skills that you need to be successful. We have an incredible track record of promoting from within at our location. You can be our next success story.
This role is perfect for the individual who approaches their work in a professional manner, who loves to be a part of a team, and who wants to help us get better, every single day. If that sounds like you, come join this industry leader!
Here’s What You’ll Get To Do
Provides timely response to customer's job quotes.
Enters job orders as required in the system with high accuracy rate.
Provides the customer with a single Point of Contact from job quote to job completeness.
Provides technical support to the customer as it relates to our product.
Provides correct and timely quotes to customers via email, phone or fax.
Follows up on quotes to increase sales.
Verifies customer orders prior to data entry, ensuring correctness and completeness.
Provides correct and timely responses to customer orders via email, fax and or phone call.
Tracks orders and updates customer and management on status.
Ensures orders are shipped on time.
Performs other tasks as assigned.
Regular and predictable attendance, safely perform tasks and adherence to all safety policies and procedures are essential functions of your job.
Skills, Knowledge, and Ability Requirements
Ability to perform basic mathematical equations in geometry.
Ability to read shop and architectural drawings.
Good verbal and written skills
Strong organizational skills
Self-motivation, ability to work and prioritize work
3+ years experience in Customer Service, preferably in Glass Manufacturing, or construction field in Customer Service Sales or Installation
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
