The Senior Performance Consultant is a key contributor to the success of the Readiness and Education team. This position is responsible for building consultative relationships with the business, and is accountable for the development, implementation and evaluation of learning and performance improvement solutions/interventions designed to close performance gaps within MMS and SDS. The Sr. Performance Consultant will analyze current performance levels, identify areas of improvement, develop and implement performance solutions, and evaluate the effectiveness of the solution. Additionally, the Sr. Performance Consultant may provide training and coaching to associates and leadership to ensure performance is maximized. The Sr. Performance Consultant collaborates with other Readiness and Education and Business Transformation team members to achieve identified goals. The Sr. Performance Consultant serves as a subject matter expert for the organization on performance improvement, change management and organizational effectiveness strategies.
Job Description
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.
Key responsibilities:
Organizational Success
Drive strategies and initiatives benefiting internal and external customers.
Collaborate with MMS/SDS leadership to ensure performance improvement initiatives align with business strategy.
Set individual priorities in context with team priorities to meet goals in the face of multiple demands.
Assist in the design, development and delivery of SDS new hire orientation programs as assigned.
Provide mentorship and guidance to new-hires and Readiness and Education team.
Performance Improvement/Consulting
Demonstrate (performance) consulting skills by following an interactive process using probing questions and active discussion to understand the goals of internal stakeholders, guiding them to an optimal solution based on research and expertise
Design appropriate assessment strategies to evaluate the effectiveness of learning and performance improvement interventions and solutions
Develop collaborative partnerships with the business to proactively identify/understand training needs and drive the design and development of performance improvement solutions that close identified gaps and produce desired productivity outcomes
Assist/Facilitate the development of job role competency profiles and skill and career development pathway structures
Lead projects to ensure they are delivered on time and on budget.
Partner with Leaders to define required performance standards if undefined; determine existing performance capability, analyze the cause or contributors that limit performance, and recommend solutions that deliver desired business results
Customize performance development programs to meet specific functional or job role needs; maintain programming to ensure timely updates and enhances based on business need
Develop and implement measurement standards to evaluate the effectiveness of programs and the transfer of skills to the job.
Build relationships with other Readiness & Education, and Business Transformation associates to ensure seamless integration of service delivery
Analyze input/requests for future performance improvement opportunities; proposes action as appropriate
Business Relationships & Alignment
Support Business Transformation and Readiness and Education strategic initiatives with cross-business impact and involvement.
Create and manage professional communications through available platforms.
Demonstrate agility and flexibility amid evolving business strategies.
Act as a key contributor in a complex and matrixed environment.
Training Delivery & Management
Lead/facilitate associate in-person or virtual training sessions as needed.
Utilize a variety training methodologies and adult learning principles to drive engaging training delivery.
Develop instructor-led course materials, leveraging technology and tools to support/improve instruction as appropriate
Professional Skills & Key Competencies
Strong knowledge of Performance Improvement and Consulting practices and approaches
Strong consultation and presentation skills
Excellent relationship-building and communication skills (both verbal and written)
Able to apply systems thinking when analyzing performance challenges
Able to identify root cause of identified performance challenges
Negotiation skills
Analytical thinking and problem solving
Decision-making
Time management and ability to prioritize
Business acumen
Able to understand technical content
Qualifications:
Bachelor's degree required in Human Resources, Organizational Development, Industrial Psychology, Education or related field; Master's preferred
Minimum 5 years' experience in performance management/performance improvement, learning & development, talent development
Ability to travel up to 25%
Desired/Additional Skills & Knowledge:
Certified Human Performance Technologist (ISPI)
Certified Professional in Talent Development (ATD)
Healthcare experience is a plus
Influence without authority
Ability to develop and deliver learning to a wide range of audiences and cultures
For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why Join Us?
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit https://bd.com/careers
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
Primary Work Location
USA CA - San Diego Bldg A&B
Additional Locations
Work Shift
At BD, we are strongly committed to investing in our associates-their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You .
Salary ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary offered to a successful candidate is based on experience, education, skills, and actual work location. Salary ranges may vary for Field-based and Remote roles.
