Job Description:

Responsible for the administration of the student health plan for the university. This position would be responsible for enrolling students, providing customer service to students, and processing payroll deductions related to the student health plan. This position would also aid in day-to-day administration of employee benefits.

Duties:

• Monitors email inbox and responds to student health questions and serves as the customer service point of contact for the student health plan.


• Determines student eligibility and sends them to Academic Health Plans for enrollment in the student health plan.


• Sends daily/weekly file to the Bursar for domestic and international student health premiums.


• Sets up payroll deductions for covering dependents


• Calculates and submits non-cash benefit tax file to payroll


• Pulls weekly student health plan claims from the vendor website and submits to Finance for payment this includes tracking all student health plan weekly claims in a spreadsheet for easy reference.


• Aids in tracking the student health plan self-insured account.


• Processes and verifies large quantities of data to maintain accurate health coverage records. 


• Conducts one-on-one benefits counseling with Staff, Faculty, and Students.


• Completes paperwork regarding child support enforcement and answers inquiries regarding child insurance benefits.


• Conducts benefits and student health plan orientation presentations.


• Monitors and updates coverage and corrects charges for Faculty, Staff, and Students, as well as their dependents.


• Assists retirement as needed and during peak times.


• Performs various duties as assigned 

Required Education:  High School diploma or GED equivalent, AND: 

• 12 months of Human Resources, Benefits, or related experience

Skills:

• Proficient in Microsoft Office (Word, Excel, and Outlook)


• Detail oriented for accuracy of data and information


• Ability to conduct employee presentations


• Ability to communicate verbally and in writing


• Excellent organizational skills with the ability to meet deadlines


• Proficient computing complex payroll deductions and payroll adjustments for benefits

Advertised Physical Requirements:

• Sit for prolonged periods


• Use of a computer, calculator, and telephone


• Ability to engage in repetitive motions.


• Communicate effectively and listen.


• Standard Office Environment.


• Frequent exposure to pressure caused by deadlines and busy periods.


• Requires contact with Staff, Faculty, Students, other departments and University officials.

Departmental Preferences:

• Do you have the ability to build and manipulate spreadsheets?

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy.  To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.

Why You Belong at the University of Oklahoma: The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.

Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.

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