Job Description:

Great people make Schneider Electric a great company.

Schneider Electric has an opportunity for an ASCO ServicesTechnical Expert .

Field Technical Experts provide representation and oversight from a field perspective for large and/or commercially sensitive jobs. This position is responsible for support of field technical escalations.

The successful candidate will interact with customers as well as other internal support functions such as technical support, platform and sustaining engineering, and product managers to provide resolution to various field needs.

They will also assist with Schneider Electric internal trainings involving Field Service Representatives (FSRs) including collaboration with field technical training leaders on development and delivery of advanced content.

In this position, you will have the opportunity to participate in many different activities, including:

• Plan - The successful deployment of new products and services.


• Install - Participate in the deployment of new product offerings to ensure successful initial installation. You will also be tasked with providing valuable feedback to training leaders for continuous improvement of internal product service training courses


• Operate - Support field operations personnel with technical root cause analysis and failure verification expertise using various communication methods


• Maintain - Drive continuous improvement into the existing offer and provide input to the development team for new service offerings. You will also review and approve field generated work procedures for technical accuracy and compliance with SE safety and work practices


• Future - You will help pave the path to implement remote field support methods, including remote AR.

What qualifications will make you successful for this role?

• Associates degree (or higher) in Electronics, Electrical theory or similar discipline, or equivalent work experience. Military training is an acceptable equivalent to a formal degree.


• 5+ years of field repair or customer service experience with ATS, Electrical, Electromechanical or Electronics related equipment, or equivalent military equipment experience required


• Experience as a Field Service Engineer preferred


• Advanced working knowledge of critical power systems installations preferred


• Ability to read and understand electrical wiring, schematics.


• Advanced working knowledge and experience in the operation of power quality meters, oscilloscopes, and other electrical test equipment


• Strong troubleshooting and decision-making skills


• Strong organizational skills


• Strong technical writing skills


• Strong interpersonal skills, including the ability to deal with internal and external customers on a variety of levels, often in stressful situations


• A safety-first mindset is a must


• Travel of up to 25% may be required, and a valid state vehicle operator's license is required


• A flexible schedule.

Schneider Electric offers an inclusive benefits package to support all of our employees such as flexible work arrangements, paid family leaves, 401(k) + match, well-being programs, holidays & paid time off, military leave benefits, and more. Learn more about working with us: http://se.com/us/careers

We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners. We're recognized around the world for welcoming people as they are. We create an inclusive culture where all forms of diversityare seen asa real value for the company. See what our people have to say about working for Schneider Electric.

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.

You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Great people make Schneider Electric a great company.

Schneider Electric has an opportunity for an ASCO ServicesTechnical Expert .

Field Technical Experts provide representation and oversight from a field perspective for large and/or commercially sensitive jobs. This position is responsible for support of field technical escalations.

The successful candidate will interact with customers as well as other internal support functions such as technical support, platform and sustaining engineering, and product managers to provide resolution to various field needs.

They will also assist with Schneider Electric internal trainings involving Field Service Representatives (FSRs) including collaboration with field technical training leaders on development and delivery of advanced content.

In this position, you will have the opportunity to participate in many different activities, including:

• Plan - The successful deployment of new products and services.


• Install - Participate in the deployment of new product offerings to ensure successful initial installation. You will also be tasked with providing valuable feedback to training leaders for continuous improvement of internal product service training courses


• Operate - Support field operations personnel with technical root cause analysis and failure verification expertise using various communication methods


• Maintain - Drive continuous improvement into the existing offer and provide input to the development team for new service offerings. You will also review and approve field generated work procedures for technical accuracy and compliance with SE safety and work practices


• Future - You will help pave the path to implement remote field support methods, including remote AR.

Apply Now