NYC HHC COB00001318 Functional Analyst at Voyatek

Posted in Other about 9 hours ago.

Location: New York, New York





Job Description:

Opportunity Details


Full Time NYC HHC COB00001318 Functional Analyst

New York, NY



Outcomes. Delivered.



Voyatek, formerly GCOM Software and OnCore Consulting, delivers outcome-driven technology solutions to public sector agencies and higher education institutions nationwide.


For example, our technology:


  • Facilitates access to nutritious food for children of mothers participating in the WIC program

  • Supports first responders in reducing opioid overdoses within their communities

  • Empowers colleges and universities to identify and thwart financial aid fraud

  • Equips teachers with valuable insights to identify students requiring additional support

  • Enhances efficiency for state tax agencies, leading to 99% faster return processing and quicker refunds for taxpayers

With a focus on Tax & Revenue, Health & Human Services, and Justice & Public Safety, Voyatek combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider. Together, Voyatek and its customers work to improve population wellbeing, create safer communities, and foster a thriving economy.


We're more than a technology company -- we're an outcomes company.


We encourage our employees to think differently, ask tough questions, and relentlessly pursue what's best for our customers and the residents they serve.


We believe that the value of technology is defined by its human impact. If you agree, you've come to the right place.


Voyatek is seeking applicants to occupy the position of Functional Analyst within our NYC Health and Hospitals team located in New York, NY.



Key Responsibilities:





  • Minimum Qualifications: Under varying levels of direction and expertise, is responsible for the on-going assessment, design, and development and implementation of enterprise wide business applications. Specifically, collect and transform large quantities of information into meaningful business requirements; develop and modify requirements documentation for the design, implementation and support of enterprise business applications developed by internal development teams and those acquired from a third-party vendor; critically evaluate information from various sources, distinguish user needs from actual business needs and partner with business users, project managers, programmers, consultants and IT leadership in optimizing the scope, benefits and risks of actual and proposed projects as well as assist in managing stakeholder expectations.

  • We are looking to fill positions with the following modules: Time and Labor, Human Resources, Payroll, Absence Management, Security Administrator, Human Capital Management, Finance, Systems Administrator, Benefits, Peoplesoft Developer.

General Tasks and Responsibilities Will Include:


  • Analyze and document business requirements and processes; communicate requirements to technical personnel through the construction of basic conceptual data, process models and flowcharts, and technical specifications.

  • Interview end users, stakeholders, and project sponsors in order to assess business needs; create business, functional and technical requirements documents based on captured data and in accordance with departmental protocol/standards.

  • Convert information gathered into details including data sources, data and user types, interface components, interface navigation needs, reporting needs, and administrative system needs.

  • Define external interfaces, constraints, quality issues and other non-functional requirements.

  • Provide project management team with identified risks, concerns, and ambiguities discovered during the gathering of requirements; assist team in developing solutions.

  • Partner with project managers to complete requirements documentation in accordance with project schedule.

  • Plan, organize, facilitate, and lead meetings and workgroups as well as oversee and execute follow-up activities.

  • Ensure software development team accounts for all defined requirements in coordination with quality assurance team. Ensure that all quality standards comply with internal policies and industry standards.

  • Document changes to baseline requirements through standard change control process. Document software test plans, technical requirements, release notes, user and training guidelines and other materials.

  • Plan, coordinate, and support unit acceptance testing and subsequent deployments in coordination with other team leaders.

  • Perform end user and application support functions including problem solving and resolution of application function defects. Provide systems and application training.

  • Provide training to and serve as a mentor for Junior Business Analysts and/or other appropriate project team members; manage and evaluate work products for assigned team members.

  • Participate in the development of various departmental training initiatives.

  • Identify opportunities for process improvements and provide analysis and propose change and communicate strategies.

  • Participate in special projects as needed and performs other duties as assigned

  • Work on other activities, as assigned.




Mandatory Qualifications:



  • Must be able to collaborate

  • Must be able to work independently yet be a strong team player.

  • Possesses excellent organizational skills and is detail oriented

  • Must be well organized, detail oriented, analytical and possess strong problem-solving skills

  • Demonstrates the ability to work on multiple projects simultaneously and prioritize work to meet adapting deadlines.

  • Experience and knowledge of the Microsoft Office Suite including Visio and Project

  • Understanding of software User Interface design, software development life cycle or Joint Application Development, and knowledge or exposure to project management methodologies.

  • Must be able to work independently as well as work as part of a fast-moving team

  • Extensive knowledge in the characteristics of Information technology, computers, peripheral devices, communications systems and hardware capabilities, programming languages are a plus

  • Network Services requires a telecommunications background and experience.

  • Broad knowledge and expertise in the characteristics of computers, peripheral devices, communications systems and hardware capabilities, programming languages, E.D.P. applications, systems analysis methodology, data management and retrieval techniques.



Educational Level:


  • A Baccalaureate Degree from an accredited college or university with a major in Computer Science, Systems Engineering, applied Mathematics,




Desired Qualifications:



  • Health Care Experience and Knowledge of New York City Health and Hospitals Corporation are a plus.



The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions. This includes, but is not limited to, skill sets, experience and training, licensure and certifications, and geographic location. At Voyatek, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current annual range is $102.00 to $112.00


If you think you are a good fit for us, we encourage you to apply. Check out our career website for all open positions!


Voyatek provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status or domestic violence victim status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including recruitment and hiring, job assignment/placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training.
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