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Job Role Summary
Provides support to the Vice President of Long Term Care performing data analysis for quality improvement purposes for the Long Term Care Division. Assists in the coordination and completion of facility site visit reports and quarterly reports to the HHC Board of Directors, Planning Committee. Accompanies the LTC Quality Review Team on site visits to the HHC Nursing Homes and Assisted Living Facilities and participates in the completion of various administrative assistant functions as assigned.
Associated Job Duties
Responsibility 1: 50%
Assists Vice President of LTC and the LTC quality review team in determining quality indicators to monitor and report via the various data sources internal and external for the nursing homes and assisted living facilities owned and operated by HHC.
Maintains data entries for various reports and studies for the Long Term Care Department.
Extracts and interprets data and reports in a format that a variety of long term care, financial and medical personnel can use.
Works with contract CPA Firm responsible for financial and quality analysis for HHC.
Maintains master files for HHC owned and operated nursing facilities.
Participates in the compilation, completion and distribution of quarterly and other reports prepared for the HHC Board of Directors Long Term Care Committee.
Takes minutes at HHC Planning Committee meetings as assigned.
Assists in the completion and follow up of any requests or directives resulting from the Long Term Care Committee meetings as assigned.
Contacts long term care related government agencies, community groups and professional organizations in order to obtain or provide information.
Responsibility 2:40%
Develops the quarterly schedule of site visits and assures the scheduled once approved by V.P. LTC and ASC, is followed and completed. Works with the quality review team and V.P. LTC to address potential issues with maintaining this schedule such as staff absences, vacations or required meetings, etc.
Participates as a member of the quality review team on assigned facility site visits. Serves as the assistant or coordinator (if designated) of the site visit making sure all requested data is received and that review team maintains appropriate privacy and protection of data during the site visit.
Associated Job Duties cont'd
Prepares data for the quality review team prior to the facility site visits to assist in determining specific areas to review.
Arranges travel accommodations for the quality review team for assigned site visits as needed. May serve as driver for the team when staff is sharing transport to a facility in a company vehicle.
Performs various auditing/review activities during the site visits - reviews sampling of facility (nursing home or assisted living) personnel files, in-service training records, records of resident/family complaints, incident report logs, and other records as assigned. When assigned, performs resident, family and staff interviews seeking information related to client and/or employee satisfaction with services and promptly addresses with facility administration any issues of a serious nature or that warrant investigation as a potential or actual abuse or mistreatment.
Takes minutes of the exit conferences held with facility management and the quality reviewers and prepares exit conference report for appropriate distribution when requested.
Participates in the preparation of facility site reports as assigned. Revises and completes reports assuring data is presented in a concise, factual and appropriate manner. Maintains a timely schedule of report completion per agreed upon deadlines for distribution.
Distributes reports to HHC and ASC staff upon completion and assures electronic copies are maintained on the S Drive.
Responsibility 3: 10%
Review for accuracy, track and distribute all travel requests, requisitions, 104's, 108's, mileage forms, travel reimbursements forms, continuing education requests, and other forms as requested for LTC department staff.
Review and renew all applicable periodicals.
Qualifications
B.S. Degree in Social Science or public health or the equivalent.
Experience in health care and/or long term care settings, knowledge of medical and industry terminology
Knowledge, Skills & Abilities
Excellent verbal and written skills.
Must be proficient with Microsoft Office, Word, Excel, Internet Explorer, and all usual and customary office equipment.
Must possess the ability to work independently, and as part of a team.
Must be able to display good customer service skills
Must be able to take initiative and prioritize workload.
Working Environment
Majority of work is in office environment.
Must be able to travel in and around the Indianapolis and surrounding area with occasional state-wide travel for work-related activities including, but not limited to, site quality reviews, meetings or other activities.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
