The Business Analyst is committed to providing the highest quality of service to the communities, customers, and employees we serve by providing tax, real estate, facilities, insurance, fleet, and administrative support.
Primary Duties & Responsibilities
Coordinate and schedule meetings with inside and outside key members.
Support head of department with real estate, lease, facilities, fleet, and other administrative needs as assigned.
Organization of real estate, lease, facilities, and fleet files
Collaborate with other departments and team members.
Communicate with outside personnel regarding lease, real estate, facilities, and fleet matters.
Assist with digitization of records.
Assist with POs and requisitions.
Assist with administrative work as assigned.
Perform all other duties and responsibilities as assigned.
Knowledge, Abilities, & Skills for Success
Effectively communicate in a positive and professional manner through written and verbal communications in all interfaces with customers/public, fellow employees, and vendors.
Ability to use appropriate computer programs (including, but not limited to, Microsoft Office Suite) which includes having proficient computer skills and the ability to adapt and learn as programs and processes change.
Ability to work as a team member and exert initiative to work independently to reach a goal.
Ability to embrace change in the workplace while encouraging others to seek innovative approaches.
Ability to function effectively as a team player.
Knowledge of and the ability to comply with Company’s Customer Proprietary Network Information (CPNI) regulations and procedures.
Ability to work a flexible work schedule, as needed, to best serve our customers.
Qualifications
At a minimum, the Business Analyst must have a high school diploma, or equivalent, along with 2+ years of customer service, administrative, or general accounting experience.
Ideal candidate will have a college degree.
Physical Demands
Select one the following for the each of the items listed below:
N (Not Applicable) – Activity is not applicable to this occupation.
O (Occasionally) – Occupation requires this activity up to 33% of the time or 0 – 2.5+ hours/day.
F (Frequently) – Occupation requires this activity from 33%–66% of the time or 2.5–5.5+ hours/day.
C (Constantly) – Occupation requires this activity more than 66% of the time or 5.5+ hours/day.