Posted in Other about 9 hours ago.
Location: Iowa City, Iowa
The University of Iowa Community Clinics (UICC) is seeking a patient-centered Nurse Manager to support our Family Medicine Clinics in partnership with another Nurse Manager. This includes locations in Iowa City, Coralville, North Liberty, Cedar Rapids, Bettendorf, Williamsburg, Solon, Tipton, West Branch, West Liberty, Muscatine, and Riverside. This position will provide managerial and clinical nursing leadership for ambulatory clinic services under the direction of the Associate Director to assure that all staff provide safe clinical care and have the education, methods, and resources to accomplish performance objectives. This position usually has limited involvement in direct patient care and will focus their efforts on planning, organizing, directing, evaluating, and improving health care operations. This position will travel between clinics to provide continued support.
Position Responsibilities:
Human Resources Management:
• Makes effective and timely recommendations in matters of hiring, promotion, transfer, and disciplinary action(s). Makes appropriate hiring decisions.
• Manages the talents, strengths, and behaviors of each individual in a diverse work group and provides each employee with the opportunity to contribute to the goals of the unit.
• Actively seeks participation from staff on decision-making and customer service improvement activities provides staff incentives and rewards for contributions toward achievement of service excellence.
• Demonstrates commitment to people; coaches' staff to participate in team decision-making.
• Develops and implements succession planning.
• Assures performance expectations are clearly understood.
• Holds staff accountable to meet or exceed patient needs/expectations as well as maintain standards of collaboration and respect within and among multidisciplinary teams.
• Completes staff evaluations on time with written, solid justification.
• Reviews attendance data, recognizes trends and takes appropriate follow-up with staff.
• Knowledgeable of University of Iowa policies and Federal laws regarding leave and accommodation processes.
• Adheres to all UIHC guidelines and Labor-Management agreements.
• Creates an atmosphere which provides for effective recruitment and retention of qualified staff.
• Ensures that all employees are treated with respect and in a manner consistent with university policies related to equal employment opportunity and diversity.
• Encourages staff/employees to meet or exceed customer needs and expectations.
Financial Management:
• Monitors unit operating budget maintains unit of service targets on flex budget; analyzes variance and creates a corrective action for expense reduction if needed.
• Develops a staffing plan and monitors staffing costs, manages inventory levels in collaboration with other UICC clinics, tracks supply usage, and develops cost containment strategies.
• Forecasts expense and capital needs, participates in capital budget development and plans ahead for capital equipment replacement.
• Participates in the development of the unit operating budget, reviews staffing plan, develops a plan for minor equipment and furniture replacement, reviews service contracts, plans for new supply costs, etc.
• Is open to creativity in staff scheduling and staff flexibility.
• Assures that fiscal goals are clearly understood by staff and that objectives are met.
• Motivates staff to high performance by exercising strong stewardship of university resources.
Operations, Standards of Care, Regulatory Compliance, Quality and Patient Satisfaction:
• Provides managerial and clinical leadership for patient care to ensure optimal patient outcomes.
• Provides leadership to establish and/or maintain efficient and effective systems of clinical nursing service within area of responsibility.
• Consistently makes sound judgments after gathering factual, objective information.
• Identifies inefficiencies in current practice/processes, demonstrates tolerance for change and develops a means to enhance the process.
• Incorporates the principles of Service Excellence to ensure positive patient/customer relations.
• Formulates, reviews, and revises policies and other standards of professional practice essential for optimum delivery of patient service; assures compliance with established standards of care (practice and performance).
• Creates and maintains a workplace of choice/ which motivates employees to work at optimal efficiency; encourages staff to regularly establish goals and objectives toward career development.
• Ensures the unit is survey ready; physical plan, staffing levels, staff education/competencies, policies/procedures.
Patient Care/Services Delivery:
• Assesses care coordination within multidisciplinary team to maximize customer service and continuity of care.
• Monitors patient volume and ongoing changes in patient diversity, acuity, and complexity.
• Develops flexible staffing and reallocates priorities to ensure optimal patient care.
Planning and Goal Management:
• Interprets, communicates, implements, and monitors goals and objectives articulated in the institutional, departmental and/or divisional strategic plan.
• Functions innovatively and looks beyond current reality to forecast future direction, takes risks, challenges traditional assumptions, and solves problems creatively.
• Uses customer feedback in planning and providing service.
Communication/ Collaboration:
• Designs innovative models of care utilizing skills of the multidisciplinary team yielding efficient and effective outcomes.
• Facilitates multidisciplinary participation in the clinical problem identification and resolution processes; utilizes human resources data and budgetary information to formulate recommendation to Associate Director, UICC.
• Builds and sustains relationships, resolves conflict, handles negotiation effectively, and develops collaborative working relationships.
Education Programs:
• Coaches the staff in implementation of standards of care, professional development, promotes staff specialty & clinical certifications, adherence to the standards of regulatory bodies (i.e., The Joint Commission, OSHA, CLIA and other regulatory bodies as appropriate)
• Educates and mentors staff in the management of complex patient care issues.
• Actively participates in and supports the education of healthcare students.
• Invests in own continuous learning and skill enhancement.
• Actively participates in benchmarking with similar practice sites, seeking and infusing best practices. Facilitates incorporation of quality management and evidence-based practices in nursing care.
Research Administration:
• Supports changes in nursing care using evidence-based practice.
Percent of Time: 100%
Pay Grade: 6A https://hr.uiowa.edu/pay/plans
Schedule: 40 hours per week. Variable hours between 7:00 AM - 5:00 PM. Participates in a rotating remote on-call schedule, approximately 2-3 weeks per year.
Location: Iowa City, Coralville, North Liberty, Cedar Rapids, Bettendorf, Williamsburg, Solon, Tipton, West Branch, West Liberty, Muscatine, Riverside
Availability to provide support to other clinics within the state of Iowa required. Fleet Car provided.
Benefits Highlights:
• Regular salaried position
• Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans.
• For more information about Why Iowa? click here
The University of Iowa offers a generous benefits package, including 24 days paid vacation per year to start and paid sick leave. Complete information regarding the full benefits package may be viewed at: Benefits Package
Education Required:
• Master's degree in nursing or related field is required. If master's degree is in a related field Baccalaureate in Nursing is required.
• If qualified application does not have master's degree in nursing, the applicant must obtain an advanced degree in nursing, health care administration or business administration within five (5) years of beginning this position.
• Current license to practice nursing in Iowa.
Required Qualifications:
• Considerable (3-5 years) experience in leadership/management roles.
• Current family medicine experience.
• Excellent written and verbal communication skills are required.
• Must be proficient in computer software applications.
• Certification in a role or specialty through a nationally recognized professional nursing certification body. If not currently certified must seek certification in a role or specialty as soon as eligible to sit for the exam.
• Demonstrated experience fostering a welcoming and respectful work/academic environment.
• Current valid driver's license and the ability to meet the University Driving Policy Standards.
• Current experience leading/managing transitions in care.
Desirable Qualifications:
• Experience working in ambulatory and family medicine setting.
• Experience leading multiple site locations and departments.
• Experience working in a large academic medical center.
• Experience working in a union environment.
Please attach a resume as part of the application process. Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. For questions or additional information, please contact julie-hierseman@uiowa.edu
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.
Additional Information
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University of Iowa
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University of Iowa
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University of Iowa
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