Sterling Industrial, LLC has an opening for a Service Coordinator.
Position Summary:
This position ensures the smooth execution of various administrative and operational tasks, including financial management, job setup, and performance inquiries. This position will be responsible for handling a range of duties that bridge the gap between finance, operations, and field administration for the Service Department.
Key Tasks and Responsibilities
Organize and manage techs’ credit card receipts, approve credit card receipts and purchase orders in INRS.
Generate purchase orders and ensure compliance with delegation of authority and associated quotes.
Approve OnBase invoices.
Update and maintain departmental cost spreadsheets.
Develop and manage additional departmental spreadsheets as needed.
Handle project performance inquiries and close out jobs.
Setup job tickets and associated cost codes in CGC.
Update and maintain customer portals with relevant information.
Enter backflow test results into the system.
Manage and update monthly labor hours for Safety.
Update and revie cost spreadsheets, ensuring accuracy and completeness.
Compare location reports and address discrepancies.
Email open ticket logs and ensure timely updates and communication.
Train new techs on all relevant systems.
Provide support for additional projects and tasks as needed including potential cross departmental collaboration.
Work with finance, Safety and Operations to ensure alignment and efficiency.
Support the Service Department with various administrative needs and backup coverage as required
Education/Experience
Bachelor's degree in business administration, Finance, or related field preferred.
Minimum of 2 years of relevant experience in administrative or service coordination roles.
Proven experience in administrative or service coordination roles.
Excellent organizational and multitasking abilities, with keen attention to detail.
Exceptional communication and interpersonal skills.
Ability to handle multiple tasks and projects simultaneously with minimal supervision.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
Physical Demands
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federals, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance
Repetitive motion, substantial movements of the wrists, hands, and/or fingers
The worker is required to have close visual activity such as: preparing and analyzing data and figures, transcribing, and viewing a computer terminal
Requires sedentary work that involves walking or standing some of the time
Sterling Industrial LLC, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, veteran status, sex, sexual orientation, gender identity, age, genetic information, pregnancy, disability, protected activity, or other non-merit factors.
