Fueled by passion and urgency, the National Kidney Foundation is a lifeline for all people affected by kidney disease. As pioneers of scientific research and innovation, NKF focuses on the whole patient through the lens of kidney health. Relentless in our work, we enhance lives through action, education, and accelerating change.
WHAT WE BELIEVE IN
NKF’s Mission is what we do, our Values are how we do it.
The Field and Donor Communications Manager contributes to and implements the development-specific and field-facing communication strategy, with the goal of planning and creating communications that educate, engage, cultivate, and inspire philanthropic support for and engagement with the National Kidney Foundation and empower local staff with information to perform their roles effectively.
As a bridge between the Development and Marketing/Communications departments, the Manager will collaborate with members throughout the organization to share content and demonstrate the case for supporting NKF in alignment with strategic goals.
Specifically, you will:
Propose, create, and execute communications for internal and external audiences.
Evaluate, track, and measure results of communications activities across the department
Provide day-to-day management of the communications calendar
Drive cross-departmental collaboration on the timing of communications to ensure well-timed engagement with key audiences.
Research, propose, manage, and write regular and special communications for donors, staff, and prospects that deliver clear and compelling messages about the opportunities for and impact of philanthropic support at NKF
Review outward-facing messaging and communications written by others to ensure consistency and unity of the NKF brand voice, style, and tone.
Lead analytics and assessment for field and development communications, working with the Vice President to gather results and communicate them broadly in support of the department's strategic goals.
Serve as the primary point person for the communications calendar, resolving conflicts and proposing alternate solutions in collaboration with key stakeholders
Serve as the primary interface for event communications, working collaboratively to align goals and messaging; and play a key role in providing colleagues with appropriate content to support fundraising or impact-driven outreach to key audiences.
Other responsibilities, including periodic communication requests from the People & Culture team (i.e., Kidney Beat, team communications).
WHAT YOU’LL OWN:
Internal Communications:
Weekly Tuesday Takeaways Newsletter
Weekly Thank You Thursday Newsletter
Monthly News You Can Use: Executive Direct Newsletter
Ongoing Department Alerts and campaign updates
Monthly Events Summary/Progress Reporting
External Communications:
1-3 Donor Stewardship/Cultivation Emails per month
Email Solicitations - Campaign Development and copy
Ongoing Email Journey/Email Automation Updates
Direct Mail Copy for 5-6 packages per year
Text Message Copy for fundraising, cultivation and stewardship
Run of Show/Mission moment Script development and updates
Kidney Walk Email Journey and Text Message copy updates and Marketing Cloud Maintenance/execution.
Kidney Walk Website Updates and maintenance
Team Kidney Email Solicitations – targeted marketing emails
Save the Date, Poster, Thank You Postcard Copy Updates (Kidney Walk and other)
Annual Print and digital donor acknowledgment updates
WHAT YOU’LL POSSESS
Bachelor’s degree and 5+ years of non-profit, fundraising, and/or communications experience preferred.
Proven success in email marketing/fundraising and direct mail content strategy preferred.
Problem-solving abilities with the versatility and judgment to draft clear and consistent messages for a variety of audiences.
Exceptional collaboration and storytelling background with the ability to translate complex concepts and metrics into persuasive communications.
Excellent written and oral communication, presentation, and interpersonal skills.
Outcome-driven mindset with the ability to respond to changing circumstances and priorities.
Proficiency in computer-based information systems.
EQUAL EMPLOYMENT OPPORTUNITY
At the National Kidney Foundation diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to kidney health and kidney disease prevention. It is the policy of NKF to provide equality of employment opportunity regardless of race, creed, color, qualified handicap or disability, national origin, religion, marital status, sexual orientation, age, gender, political affiliation or veteran status, or any other factor or reason prohibited by relevant local, state, and federal fair employment laws.
The Equal Employment Opportunity policy will apply to all NKF employment practices, including, but not limited to, recruitment, hiring, promotion, training, compensation, benefits, layoffs, transfers, and discipline. Implementing the Equal Employment Opportunity policy is the shared responsibility of NKF's management.
Actual compensation is based on the selected candidate's skills, experience, and location.
