Posted in Other 6 days ago.
Location: Bristol, Rhode Island
The Culinary Catering Lead Cook ensures that food is prepared and served at scheduled functions under the supervision of the Catering Manager. This position is primarily responsible for set up, service, break down and clean-up of multiple functions or areas on campus.
Objectives
Interacts professionally with other employees, customers, and suppliers.
Performs quality work within deadlines with or without direct supervision.
Works effectively as a team contributor on all assignments.
Works independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Cleaning Services
Cleans tables and chairs, as assigned, before, during, and after meal service.
Cleans workstation thoroughly before leaving the area for other assignments.
Compliance
Ensures proper presentation, portion control, and maintenance of proper serving temperatures according to HACCP standards.
Customer Service
Demonstrates a complete understanding of menu items and explains same to customers accurately.
Greets customers courteously, and interacts with customers in a manner to ensure customer satisfaction.
Interacts with customers and resolves customer complaints in a friendly and service oriented manner.
Relays relevant comments from customers directly to supervisors.
Represents University in a courteous, efficient, and friendly manner in all customer and employee interactions.
Serves customer food and beverage orders quickly, in proper portions, in a courteous demeanor.
Food Preparation
Handles food items appropriately during preparation.
Leadership
Ensures that all cooks and prep cooks follow all food production and presentation standards.
Ensures that all cooks and prep cooks have proper knife handling skills.
Organize and direct cooks and prep cooks in the performance of their work.
Inspect work and work area to ensure adequacy of performance.
Ensure that work standards are adhered to by inspecting assigned work areas and completing inspection reports for review by supervisor.
Assigns tasks and reviews work of the Catering department.
Assist in training employees and contract workers in the proper use of equipment and materials.
Make reports and recommendations to management personnel as assigned.
Perform all duties of assigned work staff as required to insure accomplishment of assigned goals.
Menu and Catering
Assembles and delivers all food and supplies for catered functions to the scheduled locations.
Consistently exhibits the ability to keep up with catering delivery schedules and does so calmly, accurately and efficiently.
Set up and Preparation
Breaks down events by cleaning and packing unused food dishes, utensils, and equipment for safe removal to appropriate locations, handles trash and waste properly per unit standards.
Ensures that all necessary food items have identifiers or menus, displayed in a clean and consistent manner.
Sets up buffet tables as well as food, beverage and service items according to pre established catering standards.
Additional Functions
This position does not directly supervise anyone but is responsible for working and leading a team, completing task in a group setting.
This is a full-time (40 hours) Dining Union position
$500 signing bonus after 4-month satisfactory probationary period is completed
** Competitive salary and excellent benefits package including health, dental, paid holidays, free parking, free meals during working hours, free uniforms, free gym membership, tuition benefits, paid employee referral program and a generous 403(b) match **
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to interact with diverse and high volume customer base in a friendly and efficient manner.
Ability to use the time clock system properly, and record worked hours for processing.
Ability to work at times with minimal supervision, and accomplish tasks without directs instruction, and at times problem solve for the best solution.
Ability to answer basic questions regarding unit operations and direct other questions to appropriate parties.
Possess the ability to meet specific uniform standards for this position.
Utilize all Personal Protective Equipment's per dining guidelines.
Wear a cut resistance glove whenever using a sharp or potentially sharp tool or instrument.
Ability to follow all Dining's health and safety standards and requirements.
Must have a valid driver's license and a driver's record in good standing.
At the University's discretion, the education and experience prerequisites may be excepted where the candidate can demonstrate, to the satisfaction of the University, an equivalent combination of education and experience specifically preparing the candidate for success in the position.
Roger Williams University is an affirmative action/equal opportunity employer and committed to a diverse workforce. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other basis protected by applicable state and federal law. For information on our Non-discrimination policy, visit here.
RWU prohibits all forms of discrimination on the basis of sex in its education programs and activities and is required by Title IX of the Education Amendments of 1972 (Title IX) and its implementing regulations not to discriminate in such a manner. Complaints of Title IX sexual harassment should be reported to the Title IX Coordinator at the contact information listed below. Details regarding the formal complaint process can be found here: Title IX Sexual Harassment Policy and Procedures. All complaints of sexual harassment will be taken seriously and responded to promptly. TITLE IX COORDINATOR: Dr. Jen Stanley, 1 Old Ferry Road, Bristol, RI 02809 / Phone Number: (401) 254-3123 /Email Address: jstanley@rwu.edu
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Roger Williams University
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