United Bank is an Equal Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, gender identity, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
Debt Collections Administrative Assistant
Date: Sep 10, 2024
Location: Parkersburg, WV, US, 26101
Company: United Bank
Job Description
Serve as an assistant, with a minimum of 2-4 years administrative or office experience, with knowledge and expertise of all departmental functions. Perform a variety of routine and complex, clerical and administrative duties.
RESPONSIBILITIES:
Responsible for all correspondence and reports
Answer telephones and transfer calls within department
Handle all clerical and administrative duties (telephones, e-mails, reviewing and editing various reports, letters and memos, faxes, mail routing, data entry on Excel spreadsheets, appointment scheduling, etc.)
Create Excel spreadsheets and produce professional level Word documents
Utilize department specific software applications to produce report metrics, monitor activity and analyze data
Provide excellent customer service
Other duties as assigned.
Qualifications
SKILLS/QUALIFICATIONS:
Requires written and verbal communication and telephone contact
Repetitive hand/arm motion and the ability to move freely around the facility
Requires comprehension/interpretation of written and verbal instruction
Excellent oral and written communications skills and presentation skills
Ability to work on multiple projects simultaneously and switch between work assignments as needs surface
Personal Attributes: self-starter, flexible, teamwork, ability to organize, give attention to detail and work under pressure and independently.
ESSENTIAL FUNCTIONS:
Sitting for extended periods of time
Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse, and other computer components
Ability to converse and exchange information with all levels of staff within organization
Ability to observe, perceive, identify, and translate data
Ability to travel via air, rail, automobile and/or bus