Job Description:
Institutional Shareholder Services

Location: Norman, OK, US
Type: Full time
Req ID: JR_7215

Let’s be #BrilliantTogether

Position Overview

The ISS Voting Operations team is seeking an Analyst for the ISS Control & Audit Team (CAT). The candidate will be responsible for supporting the process improvement and quality control function for various areas within the ISS Governance business, as well as workflow for the Vote Disclosure Service (VDS).

Objectives:

• Support CAT's Vote Disclosure Service and N-PX workflow processes
• Monitor, Identify and mitigate risk within the Voting Business.
• Continuously improve process controls surrounding ballot/vote processing, account maintenance, N-PX delivery and other critical areas, to drive efficiency and accuracy within the Voting and Global Proxy Distribution products.
• Build a comprehensive Controls and Audit Document/Manual to be posted on-line, update it quarterly and ensure it is shared with all key business groups.
• Successfully complete SSAE 18 / ISAE 3402 type two audits on an annual basis.
• Educate business and account management teams on the importance of risk in their activities and its impact on our success.

Day to Day Responsibilities

• Provide operational support for the Vote Disclosure Service and N-PX workflow processes
• Serve as the control and audit expert for a defined area of audit responsibility within Voting Operations.
• Prepare daily, weekly, monthly and ad hoc non-production based audits and ensure delivery of results to appropriate business teams.
• Manage the control weakness reports process, including perform root cause analysis of control breakdowns, implement interim changes and define and implement long-term solutions to mitigate risk.
• Write and maintain portions of the Controls and Audit Document/Manual with the goal of continuous risk mitigation and process improvement.
• Prepare and present findings to business leaders, including developing PowerPoint documents.
• Provide subject matter expertise in pre-sales, up-sell, on-boarding and ongoing client support activities.
• Drive process improvement implementation in conjunction with the business and operations teams.
• Provide regular briefings to Client Services and Consultants, Voting Business, and Research staff on critical findings, key process improvements and other relevant topics.
• Conduct quarterly double check of Audits/Controls for one or more Voting Operations teams, including the validation of data within and execution of the teams’ workload reports. Assist the teams to ensure that that they have all necessary audits/reports in place to address risk and all audits/reports pass the scheduled reviews

Requirements

• Bachelor's degree.
• Previous ISS Operational Experience a plus.
• Excellent oral and written communications.
• Strong problem solving skills.
• Strong computer skills with office applications.
• Ability to create and leverage SQL queries for troubleshooting a plus
• Team player and an excellent relationship builder.
• Demonstrated analytical skills with strong attention to detail.
• Demonstrated Project Management skills – defining of scope, resources and time lines, and managing to deliverables.
• Innovative, motivated, client-oriented and commercially-aware thinker.

#LI-SY1 #ENTRYLEVEL #AUDIT

What you can expect from us

Our people are the moving force behind ISS STOXX. We are dedicated to hiring the best, most talented people in our industry and empowering them with the resources and support to enhance their career, health, financial and personal well-being.

We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We are invested in our people and are working every day to ensure a diverse, equitable, and inclusive workplace.

Let’s unite, collaborate, and inspire one another.

Let’s be #BrilliantTogether.

About ISS STOXX

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit.

Founded in 1985 as Institutional Shareholder Services (ISS) Inc., ISS Governance is a leading global provider of independent and objective shareholder meeting research and recommendations, providing multiple voting policy choices as well as end-to-end workflow solutions for institutional investors. More than 1,600 clients worldwide utilize ISS Governance’s actionable expertise to help them make informed investment stewardship decisions, and to help them manage their voting responsibilities. Covering over 50,000 meetings annually, ISS Governance leverages its extensive global footprint, deep experience, high quality data and analysis, unified client support, and technology infrastructure to continuously evolve and extend its innovative suite of solutions to meet clients’ evolving portfolio, fiduciary, and stewardship requirements.

Visit our website: https://www.issgovernance.com

View additional open roles: https://www.issgovernance.com/join-the-iss-team/

We are proud to offer the following featured benefits

• Medical, Dental, and Vision coverage
• 401(k) with a company match up to 9%, including a Safe Harbor contribution
• Flexible Spending Account (FSA) and commuter benefit programs
• Generous paid time off
• Volunteer Day
• Paid parental leave
• Hybrid working options

Institutional Shareholder Services Inc. (ISS) is an equal employment opportunity employer and does not discriminate against any employee or applicant because of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements. For more information, please view https://www.dol.gov/agencies/ofccp/posters.

ISS is committed to complying fully with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local laws. ISS is also committed to ensuring equal opportunity in employment for qualified person with disabilities. ISS prohibits discrimination against applicants and employees on the basis of disability as it pertains to the job application and hiring process and other terms and conditions of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact ISS_Careers_Accommodations@issgovernance.com. This email is created exclusively to assist disabled job seekers where disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages sent for other purposes, such as following up on an application or other technical issues not related to a disability, will not receive a response.

ISS Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, protected veterans or individuals with disabilities, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy/maternity leave), veteran status, or any other characteristic protected by law.

PI249197511

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