Job Description:

We Impact Lives Through Purpose-Driven Work in A People First Culture

Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data driven solutions across the lifecycle of learning.

Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers.

We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.

ClickSafety’s online learning management, compliance and documentation solutions help organizations execute their training objectives and build world-class safety cultures. Since 1999, ClickSafety’s training solutions have been deployed to over 10,000 organizations worldwide, including leading construction, general industry and engineering firms.

WHAT YOU'LL DO

ClickSafety is hiring a Supervisor Sales Operations.  In this role, you will assist the Sales Team with CRM management D365), Salesloft campaign execution, sales process management, sales team performance reporting, contract management, other ad-hoc projects, and lead the emerging Business Development efforts. This role requires strong analytical capabilities, and the ability to meet time sensitive deadlines. Qualified candidates will be team oriented, self-starters who operate with an entrepreneurial mindset. This role will be responsible for implementing best practices across the sales organization. By aligning directly alongside all departments involved in the sales cycle, this role will create and leverage effective lines of communication for clearer, solution-driven sales strategies that will drive higher revenue.

WHERE YOU’LL WORK

This position will work hybrid out of the Leawood, KS office.

HOW YOU’LL SPEND YOUR TIME

• Develop and implement sales strategies, policies, and procedures to increase sales productivity and revenue growth.


• Manages a team of sales development reps


• Collaborate with sales team members and other departments to identify and address opportunities to improve sales processes, systems, and tools, including D365, Saleloft, Smartsheet, Excel, and Microsoft Office


• Analyze and report on sales performance metrics, such as pipeline, conversion rates, and win/loss ratios, using tools such as Salesforce, Excel, and Smartsheet, to inform decision-making and identify areas for improvement.


• Manage and maintain the CRM system, D365, ensuring accurate and up-to-date data, reporting, and analytics.


• Create and manage sales forecasting models, budgets, and targets using Salesforce, Excel, and Smartsheet


• Conduct market research and competitive analysis using tools such as Salesforce and Excel to inform sales strategies and positioning.


• Provide training and coaching to sales representatives on sales techniques, product knowledge, and sales process optimization using Salesloft and other tools as appropriate.


• Develop and maintain relationships with key stakeholders, including customers, partners, and vendors, using tools such as Salesforce and Salesloft


• Use Microsoft Office tools such as Word, PowerPoint, and Excel to create presentations, proposals, and other sales-related documents


• Stay up-to-date with industry trends, best practices, and emerging technologies to drive continuous improvement and innovation

WHAT YOU'LL NEED

• Bachelor's degree in business administration, marketing, or related field


• 5+ years of experience in sales operations, sales management, or a related field


• Demonstrated track record of successfully implementing sales strategies and achieving revenue targets using tools such as D365, Salesloft, Smartsheet, Excel, and Microsoft Office


• Strong analytical skills, with the ability to interpret and communicate complex data to stakeholders at all levels using tools such as Salesforce, Excel, and Smartsheet


• Excellent project management skills, with the ability to prioritize and manage multiple initiatives simultaneously using tools such as Smartsheet


• Experience with CRM systems, data analysis, and reporting tools, particularly D365


• Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams and external partners


• Knowledge of sales methodologies and best practices, including pipeline management, sales forecasting, and sales process optimization using tools such as D365, Salesloft, Smartsheet, Excel, and Microsoft Office


• Results-driven mindset with a focus on continuous improvement and innovation.

BENEFITS

• Flexible and generous paid time off


• Competitive medical, dental, vision and life insurance


• 401(k) employer matching program


• Parental leave


• Wellness resources


• Charitable matching program


• Hybrid work


• On-site workout facilities (Leawood, Gilbert, Burlington)


• Community outreach groups


• Tuition reimbursement

Fostering A Sense of Belonging

We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued and be their authentic selves. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.

About Ascend Learning

As a tech-enabled services company, Ascend Learning is a national leader in developing and delivering data-driven online educational content, software, assessments, analytics, and simulations serving institutions, students and employers across healthcare, fitness and wellness, public and workplace safety, skilled trades, insurance, financial services, cybersecurity, and higher education. We're committed to accelerating the learning pathways that can move people into careers where they have the knowledge and skills to have an impact and help change lives in the communities they serve. Headquartered in Burlington, MA with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2023 Greatest Workplaces for Diversity.

Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.

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