Posted in General Business 30+ days ago.
Type: Full-Time
Location: RTP, North Carolina
Partner Success Manager (Remote)
Location US-NC-RTP
Job ID 2024-3755
Category Sales
Type Regular Full-Time
Overview
JAGGAER is leading the Autonomous Commerce revolution, a self-governing B2B commerce experience between buyers, suppliers, things (IoT), and partners. Leveraging AI and machine learning, our intelligent procurement solutions provide enterprise buyers and suppliers with smart-match recommendations that align buyer needs with supplier capabilities. Our solutions autonomously execute many repetitive, behind-the-scenes tasks to facilitate enterprise commerce. We are over 1,250 employees strong, all focused on customer success. For more information, visit www.jaggaer.com
As a Partner Success Manager (PSM), you are key to strengthening JAGGAER’s partner business and contributing to our continued customer success.
In this role, you will work closely with our sales , alliances, and professional services team to ensure that focused partners (local and global System Integrators (SI’s)) are fully engaged, recognize JAGGAER as a preferred and collaborative partner, and deliver an outstanding customer experience together. You will be responsible for the partners' enablement journey and continuous improvement.
The PSM is a strategic role and JAGGAER’s primary contact for advisory partners regarding the deployment/delivery of our solutions.
Principal Responsibilities
Primary job responsibilities
Position Requirements
Required skills:
We strive to support our employees & their families. Your health & well-being are essential. JAGGAER offers a variety of programs to help you manage your overall wellness and be your best self. At JAGGAER, you’ll find great medical plans, adoption benefits, wellness reimbursement, generous parental leave, 401(k) match, a flexible work environment, no limit on vacation days for exempt employees, and much more!
OUR VALUES:
Our values are at the core of who we are at JAGGAER. You will see these values entrenched in how we support our customers, work with team members, build our products, and in the culture we’ve created.
Be Collaborative: Foster a culture of mutual respect, working effectively and productively with others, and sharing responsibility for team success.
Be Accountable: Take ownership, learn from challenges, be proactive, and rise above one’s circumstances to achieve the result.
Be Adaptable: Embrace change, encourage innovation, and remain effective when experiencing major change.
EEO:
JAGGAER is a proud equal opportunity/affirmative action employer supporting workforce diversity. We do not discriminate based upon race, ethnicity, ancestry, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military, or veteran status, mental or physical disability, or other applicable legally protected characteristics.
ACCESSIBILITY:
JAGGAER is committed to providing access and reasonable accommodation to applicants. If you are a qualified individual with a disability or a disabled veteran and you think you may require an accommodation for any part of the recruitment process, please send a request to: hr@jaggaer.com All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
Pay Transparency Nondiscrimination Provision (dol.gov)
Know Your Rights: Workplace Discrimination is Illegal (dol.gov)
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