<div dir="ltr"><font style="font-size:12px;"><font style="color:undefined;font-family:arial,helvetica,sans-serif;size:undefined;">The Inventory and Exceptions Admin focuses on executing various operations related to verification, inventory control processes, and procedures. Our Quality and Exceptions team monitors inventory across multiple sub-departments including Exceptions, Quality Assurance, and Part Systems. These employees have a natural sense of organization, enjoy process-driven work, and can handle paperwork in an accurate and timely manner.<br><br>At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.<br><br><b>Key Responsibilities</b></font></font></div><ul dir="ltr"><li><div><font style="font-size:12px;"><font style="color:undefined;font-family:arial,helvetica,sans-serif;size:undefined;">Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.</font></font></div></li><li><div><font style="font-size:12px;"><font style="color:undefined;font-family:arial,helvetica,sans-serif;size:undefined;">Creates new and oversees existing work orders.</font></font></div></li><li><div><font style="font-size:12px;"><font style="color:undefined;font-family:arial,helvetica,sans-serif;size:undefined;">Audits products, shipments, protection plans and work orders.</font></font></div></li><li><div><font style="font-size:12px;"><font style="color:undefined;font-family:arial,helvetica,sans-serif;size:undefined;">Monitors, receives, tracks, and approves inventory transfers or adjustments.</font></font></div></li><li><div><font style="font-size:12px;"><font style="color:undefined;font-family:arial,helvetica,sans-serif;size:undefined;">Disassembles units as needed to document or verify product information.</font></font></div></li><li><div><font style="font-size:12px;"><font style="color:undefined;font-family:arial,helvetica,sans-serif;size:undefined;">Inputs proper identification data for SKUs, products, parts, and warranties.</font></font></div></li><li><div><font style="font-size:12px;"><font style="color:undefined;font-family:arial,helvetica,sans-serif;size:undefined;">Documents findings and inputs data into proprietary tracking systems.</font></font></div></li><li><div><font style="font-size:12px;"><font style="color:undefined;font-family:arial,helvetica,sans-serif;size:undefined;">Verifies warranty claims and documents damage to unit. Edits claims and changes entitlement to correct billing.</font></font></div></li><li><div><font style="font-size:12px;"><font style="color:undefined;font-family:arial,helvetica,sans-serif;size:undefined;">Generates reports, provides documentation, and shares with leadership as requested.</font></font></div></li><li><div><font style="font-size:12px;"><font style="color:undefined;font-family:arial,helvetica,sans-serif;size:undefined;">Researches escalated issues to diagnose and determine the proper solution.</font></font></div></li><li><div><font style="font-size:12px;"><font style="color:undefined;font-family:arial,helvetica,sans-serif;size:undefined;">Reports concerns, issues, opportunities, and operational recommendations to location leadership.</font></font></div></li><li><div><font style="font-size:12px;"><font style="color:undefined;font-family:arial,helvetica,sans-serif;size:undefined;">Provides guidance on inventory control processes through peer-to-peer coaching and training.</font></font></div></li></ul><div dir="ltr"><font style="font-size:12px;"><font style="color:undefined;font-family:arial,helvetica,sans-serif;size:undefined;">Department Specific<br><br>Exceptions</font></font></div><ul dir="ltr"><li><div><font style="font-size:12px;"><font style="color:undefined;font-family:arial,helvetica,sans-serif;size:undefined;">Researches client devices received at Geek Squad City (GSC) that cannot be processed because their model number, serial number, entitlement, and/or brand do not match corresponding paperwork.</font></font></div></li><li><div><font style="font-size:12px;"><font style="color:undefined;font-family:arial,helvetica,sans-serif;size:undefined;">Verifies correct ownership of devices and which entitlement or type of billing will be applied.</font></font></div></li></ul><div dir="ltr"><font style="font-size:12px;"><font style="color:undefined;font-family:arial,helvetica,sans-serif;size:undefined;">Parts Inventory</font></font></div><ul dir="ltr"><li><div><font style="font-size:12px;"><font style="color:undefined;font-family:arial,helvetica,sans-serif;size:undefined;">Specializes in resolving parts inventory issues and the multiple systems used to reduce shrink.</font></font></div></li><li><div><font style="font-size:12px;"><font style="color:undefined;font-family:arial,helvetica,sans-serif;size:undefined;">Disassembles and removes all client media and data storage devices after client exchange. Reassembles as required.</font></font></div></li></ul><div dir="ltr"><font style="font-size:12px;"><font style="color:undefined;font-family:arial,helvetica,sans-serif;size:undefined;">Quality Assurance Admin</font></font></div><ul dir="ltr"><li><div><font style="font-size:12px;"><font style="color:undefined;font-family:arial,helvetica,sans-serif;size:undefined;">Monitors and evaluates inventory control processes, procedures, and accuracy.</font></font></div></li><li><div><font style="font-size:12px;"><font style="color:undefined;font-family:arial,helvetica,sans-serif;size:undefined;">Provides information on costs, profits, and customer/vendor relations.</font></font></div></li></ul><div dir="ltr"><font style="font-size:12px;"><font style="color:undefined;font-family:arial,helvetica,sans-serif;size:undefined;"><b>Basic Qualifications</b></font></font></div><ul dir="ltr"><li><div><font style="font-size:12px;"><font style="color:undefined;font-family:arial,helvetica,sans-serif;size:undefined;">Able to stand and sit for long periods of time</font></font></div></li><li><div><font style="font-size:12px;"><font style="color:undefined;font-family:arial,helvetica,sans-serif;size:undefined;">Able to work in a fast-paced environment</font></font></div></li><li><div><font style="font-size:12px;"><font style="color:undefined;font-family:arial,helvetica,sans-serif;size:undefined;">Able to work in a non-climate-controlled environment</font></font></div></li><li><div><font style="font-size:12px;"><font style="color:undefined;font-family:arial,helvetica,sans-serif;size:undefined;">Able to maneuver weight up to 50 pounds with or without accommodation</font></font></div></li><li><div><font style="font-size:12px;"><font style="color:undefined;font-family:arial,helvetica,sans-serif;size:undefined;">6 months of experience using Microsoft Office (Excel, Outlook etc.)</font></font></div></li><li><div><font style="font-size:12px;"><font style="color:undefined;font-family:arial,helvetica,sans-serif;size:undefined;">6 months of basic experience navigating Windows, Apple, or Android operating systems</font></font></div></li></ul><div dir="ltr"><font style="font-size:12px;"><font style="color:undefined;font-family:arial,helvetica,sans-serif;size:undefined;"><b>Preferred Qualifications</b></font></font></div><ul dir="ltr"><li><div><font style="font-size:12px;"><font style="color:undefined;font-family:arial,helvetica,sans-serif;size:undefined;">1 year of experience using Microsoft Office (Excel, Outlook etc.)</font></font></div></li><li><div><font style="font-size:12px;"><font style="color:undefined;font-family:arial,helvetica,sans-serif;size:undefined;">6 months of experience working in a warehouse, inventory, or quality control environment</font></font></div></li></ul><div><br><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;">Best Buy is an equal opportunity employer.<br><br><strong>Application deadline: </strong>Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.</span></span></div>PandoLogic. Keywords: Inventory Administrator, Location: Brooks, KY - 40109