The A/R Specialist should have a strong knowledge of how collections action/lack of action impacts the business. Provide comprehensive weekly reports on the status of accounts within their assigned portfolio in a clear concise manner and be able to work in a team environment. Identify and help to resolve any billing and payment problems to minimize losses.
The Receivable Specialist is responsible for a variety of tasks and analysis, including timely cash collection and posting. This position makes initial determination and recommendation of appropriate resolution of billing-related issues initiated by a client and is responsible for providing appropriate resolution for payment questions which balance client service with Company objectives. The Receivable Specialist has front-line interaction with fleet and account managers as well as with client's payables staff.
Please note that this description is not all-encompassing as other ad hoc tasks are expected of the position.
Essential Functions
Contact clients to collect on all assigned accounts in accordance with company policy.
Reconciliation of short or overpaid invoices
Generate reports and communicate potential risks to Accounts Receivable Manager and escalate, if necessary, in a timely manner.
Research of billing history of accounts to assist in resolving client issues to maintain clean client accounts.
Initiate client contact and follow-up regarding past due receivables, aged debit and credit invoices, current billing issues, and cash receipt discrepancies (ex. overpayments/short payments).
Develop, maintain, and foster client relationships to not only perform the responsibilities inherent with the position but to also serve as a resource to address client inquiries/issues with the intention of meeting the goal of excellent customer service.
Develop Provide analysis for Sales and Account Management related to client payment history or issues to support collection efforts.
Develop and foster relationships with key internal department personnel within the Finance department as well as Client Services, Sales/Commercial, and Vehicle Operations to support client relationships.
Post customers payments by recording checks, ACH and wire transfer payments within established policy timelines.
Post other revenue or miscellaneous cash by verifying and entering transactions from lockbox.
Document client account related conversation within identified systems to facilitate follow-up and escalation efforts.
Other duties and responsibilities as assigned.
Competencies
The knowledge, skills, abilities, personal characteristics and other "worker-based" factors. Competencies clearly define the essential functions of the job.
Results focused, solves problems while displaying professionalism.
Thorough and accurate oral and written communication, demonstrating numerical and financial astuteness.
Works effectively with various company systems.
Organized, structured, and assumes responsibility for work assignments. Works independently.
Creates useful internal relationships.
Job Specifications
Leadership Responsibility: This position has no people leadership responsibilities.
Work Environment: This position can be in Alpharetta, GA or Des Plaines, IL.
Position Type/Standard Schedule: This is a Full-time position and hours of work are Monday through Friday; 8:30 a.m. to 5 p.m.
Travel: No Travel
Education & Experience
College degree from a 4-year accredited institution with a concentration in Accounting, Finance or Business preferred.
Two (2) to four (4) years' experience collecting on $30m + fortune 500 level portfolios.
Strong communication and negotiation skills.
Good math aptitude, basic PC skills and JD Edwards or large ERP system, preferred.
Good organizational and people skills with the ability to work with minimal supervision.
Strong analytical research and resolution skills.
Must be articulate and can negotiate payments with all levels of the accounts payable management chain while maintaining professional positive business relationships. Prior accounts receivable cash application experience is required.
Knowledge of general accounting principles.
Technically skilled to operate in multiple ERP and various systems.
Proficiency in Microsoft Excel
Strong analytical research and resolution skills.
Must be articulate and be able to negotiate payments with all levels of the accounts payable management chain while maintaining professional business relationships.
Disclaimer
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
EEO Statement
Wheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.
Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.
