The Global Diagnostics Operations Director is based in Parsippany, New Jersey, and reports into the President of Global Diagnostics. They support the President and the Global Diagnostics Leadership Team (GDXLT) by driving operational excellence across Global Diagnostics, coordinating strategic initiatives and ensuring dialogue and information flows are transparent and sustained. The Director also supports in coordinating key operational and strategic initiatives, as well as provides high-level support in the decision-making process with respect to ongoing operational matters and larger projects, including, but not limited to, new product introductions, operational efficiency initiatives, identification of growth levers, and review of go-to-market models.
Position Responsibilities
Facilitates the alignment of Global DX strategic objectives and operational execution, serves as thought partner, providing insights and recommendations on strategic initiatives and process design. Prepares and reviews presentations, reports, and communications.
Serve as liaison between Global Diagnostics and VMRD and GMS.
Enable open dialogue, information flow and foster transparent and constant communication between leaders.
Provides information to support leadership team on resource allocation decisions such as investment opportunities, efficiency initiatives, new product introductions, business development opportunities, market expansion, and review of go-to-market models.
Coordinates, chairs, and supports key meetings, forums, and decision bodies participated in by the President of Global Diagnostics and the GDXLT.
Global Diagnostics Leadership meetings and offsites: Coordinates and establishes the agenda for the monthly call with the GDXLT and other forums when necessary, addressing high-level operational decisions. Additionally, they coordinate follow-up discussions and execution activities on an as-needed basis.
Key communication and colleague engagement forums: in conjunction with Corporate Communications, Sales Operations, and Marketing, the Operations Director creates the agenda and supports in content creation for key forums to engage colleagues, Global Diagnostics Town Hall, National Sales Meeting, and other ad hoc engagements.
Project Management of key strategic initiatives: as needed and agreed upon by the leadership team, Operations Director will lead, and project manage key strategic initiatives. They will partner with internal and external partners in delivering clear project plans and tracking to milestones.
Coordinate annual financial calendar: in partnering with Finance and Marketing, the Operations Director supports the content creation for meetings such as Monthly Finance Reviews, Quarterly Business Reviews, and the Annual Operating Plan.
Leads key projects and initiatives cross-functionally, ensuring timely delivery and adherence to budget and quality standards. Identifies potential risks and develops mitigations strategies to ensure success.
Education and Experience
Level of Education and Qualifications:
A bachelor's degree is required. An MBA or higher education is a plus.
Excellent knowledge of commercial operations and strategy
Professional experience/capabilities:
Minimum 8-10 years of experience with extensive capabilities as a leader, ideally in a transformation environment with strategic or operational focus, strong business acumen, in a highly matrixed environment
Experience leading large scale complex projects and managing teams in diverse locations.
Financial management skills - P&L and operating budget management.
Experience working with, leading or managing cross-functional teams in developing and executing business strategies, programs, systems, and/or tactics.
Proven track-record of leading teams without direct reporting lines through transformation and having instilled a strong culture of performance and enthusiasm, even in difficult times.
Demonstrated track-record of operational excellence with a sharp sense of vision that translates into an ability to identify new opportunities.
Experience in managing relations with a wide diversity of stakeholders including (but not limited to) Commercial leaders, Enabling and Global functions, customers and senior leaders.
People Management:
Significant and successful experience in managing/influencing diverse business and functional stakeholders, including Senior Leaders
Ability to assess and provide peer to peer coaching and motivating teams to exceed performance standards.
Languages: Fluency in spoken and written English are a must, mastering other languages is a plus.
Travel: Ability to travel domestically up to 25% and potential for occasional international travel
Full time
Regular
Colleague
Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
