The Product Manager - Power Services will support our Services Business with a focus on our Power products. Vertiv works in the critical infrastructure space, innovating products and providing custom services for our customers. The Product Manager will provide thought leadership and subject matter expertise surrounding assigned Intelligent Ecosystem offerings. Clearly understand the market, personas, and competitive landscape. Provide sales team direction on the full lifecycle of each offering. Bringing a technical background is a plus and ability to work in office is required. will support our Services Business with a focus on our power products. Vertiv works in the critical infrastructure space, innovating products and providing custom services for our customers. The Product Manager will provide thought leadership and subject matter expertise surrounding assigned Intelligent Ecosystem offerings. Clearly understand the market, personas, and competitive landscape. Provide sales team direction on the full lifecycle of each offering. Bringing a technical background is a plus and ability to work in office is required.
RESPONSIBILITIES
Own the entirety of the service offering lifecycle including, ideation, planning, business case development, launch, sustaining, and End of Life.
Develop programs and establish processes to market service offerings to our customer base throughout the product lifecycle.
Provide subject matter expertise and market direction for assigned service products and general data center industry.
Work with Sales Analytics team to develop KPIs and dashboards to track program success.
Be a thought leader for assigned offerings both internally and externally.
Work with the Portfolio team to align messaging and product direction with the full offering portfolio.
Contribute to the global portfolio product strategy and go-to-market plans.
Thoroughly research and create business cases inclusive of revenue production and revenue support.
Provide "train the trainer" content for other market and sales people.
Prepare and deliver presentations and develop sales enablement tools.
Act as a sales escalation point for complex customer opportunities.
Attend tradeshows, visit customers, meet with partners and LVO's to ensure an accurate voice of customer is heard in all product plans.
QUALIFICATIONS
Bachelor's Degree in Business, Marketing or Engineering. PMP preferred.
5+ years in technical product/services marketing, strategic planning, marketing or directly related experience.
Deep marketing experience with strong VoC knowledge
Strong knowledge of relevant customer segments
Technical expertise to translate customer needs/pain points to solutions
Strong written/oral communication, especially in communicating customer needs
Strong relationship management skills
Research and analytical skills.
Effectively communicates technical information and complex ideas.
TIME TRAVEL REQUIRED
10% travel required
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
Vertiv is a $6.8 billion global critical infrastructure and data center technology company. We ensure customers' vital applications run continuously by bringing together hardware, software, analytics and ongoing services. Our portfolio includes power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs around 20,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com.