Posted in Other 30+ days ago.
Location: Marlborough, Massachusetts
At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we'd like to invite you to join our team as a Sr. Account Management Representative!
We offer great benefits, a competitive salary, and growth opportunities. We think you'll find what you want here because what we do matters - to us, our customers, and most of all, our team members.
Location: This will be a hybrid role in Marlborough, MA
Summary:
As a Sr. Account Management Representative, you will act as a client advocate and work with internal departments to ensure that client needs are understood and satisfied. May assist with making sales, is expected to handle client complaints/escalations, collects and analyzes data, and improves the overall customer experience to ultimately retain and grow assigned account(s). Position will work onsite at the clients' corporate office.
What You'll Do:
Customer Relationship/Account Retention:
What You'll Need:
High School Diploma/GED or Equivalent Qualification
Build customer relationships, account management, maintaining multiple customer accounts.
Must have an understanding of how to conduct business at an elevated level.
What You'll Get:
We offer a "Total Rewards" package including:
About Us:
We are the fourth largest security integrator in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected, and empowered, one customer at a time.
Our Values:
If you share these ideals, we'd love to hear from you!
Vector Security is a Drug-Free Workplace
Vector Security is an Equal Opportunity Employer
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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