OSS is a Service Disabled Veteran Owned Small Business headquartered in Huntsville, AL. We are focused on “Making a Difference” in the lives of our Department of Defense Customers, Communities and Employees. Our greatest strength is our people. We expect competence and character and look for uniquely skilled and passionate individuals bound by a collective vision to bring their best to our mission. OSS believes in taking great care of our employees, evidenced by our exemplary benefits package: OSS covers 75% of the monthly insurance cost towards employee Health Insurance, we offer multiple Principal product options, and we have a fantastic 401k plan match with eligibility starting on first payroll. If you are interested in an opportunity to join a great mission, supporting awesome customers with a growing company, please reach out to us to learn more!
Overview
TECHNICAL WRITER / GRAPHIC DESIGNER - OSS is looking to hire a qualified Technical Writer/Graphic Designer. SECRET Security Clearance is required.
The Technical Writer Graphic Designer will:
Research, create, and maintain comprehensive technical product manuals, specifications, and bulletins that are appropriate for the intended audience
Work closely with various departments to ensure finished documentation meets requirements
Develop and maintain content with a consistent format across all documentation channel
Obtain a deep understanding of products and services to communicate complex product information into simple, professional, and engaging content for greatest comprehension
Evaluate current content and develop innovative approaches for improvement
Conceptualize impactful graphics, figures, tables, and other presentation elements to optimize the impact of information
Create, adapt, and follow project schedules and deadlines
Produce electronic documentation in addition to hard copy manuals.
Maintain a comprehensive library of technical terminology and documentation
Manage updates and revisions to technical documentation
Write, format, edit, review, and proof procedural and technical information for technical and nontechnical users
Collaborate closely with subject matter experts (SME’s), conducting thorough research, developing customer and program deliverables while gaining firsthand insights into work processes
Qualifications
Bachelors and 5 Years of Experience in Technical Writing or an Associates and 10 Years of Experience in Technical Writing
Must have 2 Years of Experience in Graphics Design
Proven ability to quickly learn and understand complex technical concepts and make them easily understandable using text, graphics, illustrations, and photographs
Superior written and verbal communication skills, with an eye for detail
Strong working knowledge of Microsoft Office
Proven ability to handle multiple projects simultaneously
Strong analytical and problem-solving skills
Must work well in a team environment
Strong customer service skills
Problem-solving skills
Time-management skills to handle appointments efficiently and stay on schedule
Attention to detail to spot issues and complete accurate reports about the repairs.
Strong technical writing background and familiarity with military operations manual’s objectives, formatting, and style.
Department of Defense Secret security clearance is required at time of hire. Applicants selected may be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required
Travel Required
Yes. 10%
Experience
Required
5 - 10 years: Bachelors and 5 Years or Associates and 10 Years
Education
Preferred
Associates or better in Business Administration or related field
Bachelors or better in Business Administration or related field
Skills
Required
Graphic Design
Interpersonal Skills
Documentation
Microsoft Office
Preferred
Adobe Photoshop
Behaviors
Required
Team Player: Works well as a member of a group
Functional Expert: Considered a thought leader on a subject
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Required
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
