Chubb is looking for an experienced Outside Property Claims field adjuster. This position will be responsible for handling field property claims in the local Connecticut area. The ideal candidate will reside in Connecticut. The area that will be covered is mostly southern Connecticut. Candidate may be in the New York area close to southern Connecticut.
Responsibilities
Duties include but not limited to:
Complete onsite inspections of properties to include investigating facts, evaluating damages and writing estimates
Effectively evaluate contract language and identify coverage issues
Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis
Maintain an active file diary to more file toward resolution
Recognize and pursue recovery
Adhere to all statutory and regulatory fair claims practices
Recognize and identify potential fraudulent claims
Effectively control the use, work product, and expenses of outside vendors
Effectively evaluate claim facts and negotiate claim settlements
Develop and maintain strong business relationships with internal and external customers
Successfully contribute to the development and delivery of the team's goals, objectives and results
Maintain service and technical expectations to meet best practices standards
Supports workload surges and/or Catastrophe Operations as needed to include working overtime
Establish and maintain rapport with business partners including insureds, agents, and underwriters during designated CATs.
Provide excellent customer service skills to a diverse client base that results in more than satisfied clients
Qualifications
Full knowledge of personal lines insurance contracts, investigation techniques, legal requirements, and insurance regulations a plus. Experience in commercial claims handling would be preferred
Proficiency in Symbility, Xactimate or similar estimating platform experience required
An aptitude for evaluating, analyzing, and interpreting information
Excellent verbal and written communication skills
Innovative thinker with ability to multi-task
Superior customer service skills
Working knowledge in Microsoft Office
Prior experience handling complex claims with large exposures
Ability to work in multiple systems and utilize provided technology to estimate damages in the field
Empowerment to make decisions within your authority and execute company mission
Willing to be flexible in work hours (overtime for CAT)
Maintain current claims adjuster licensing in one or more states preferred, but must be willing to obtain additional state licensures.
In New York City, NY the pay range for the role is $78,000 to $125,500. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found at https://careers.chubb.com/global/en/north-america. This range is specific to New York City, NY and may not be applicable to other locations.
QUALIFICATIONS
ABOUT US
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.