The Sales Coordinator is responsible for the support of the commercial organization as it relates to presales and post-sales activities which aligns our commercial activities with the corporate mission. This position will liaise with account managers and strategic account directors for qualifying leads, establishing new customers in the system, coordinating projects, updating sales tracking tools and providing guidance and data related to the customers and market.
Duties and Responsibilities
Responsible for qualifying leads by asking the right questions, identifying the correct responses and working with the Marketing department. Accountable for sales force effectiveness in the CRM system to validate and maintain all leads.
Participate in coordination of validation projects involving new or incremental processing volumes in close cooperation with all parties as required.
Work with both the Legal and Contract and Pricing on quarterly contract renewals, contract schedules, addendums, extensions
Respond to various customer related questions including but not limited to pricing, quotes, turn times, quality, capacity, contracts and non-conformances.
Generate quotes to include but not limited to revalidations, engineering runs, Special Service Requests and dose maps.
Assist in collecting POs with customers after quoting and uploading in CRM in order to start project.
Evaluate customers with reduced revenue and volumes to identify opportunities.
Support segment leaders with market research, mapping, growth
Education, Experience, & Skill Required
Bachelor's Degree in business or other relevant field or 3-5 years of sales support or customer service experience
Strong written and verbal communication skills
Excellent organizational skills.
Ability to communicate with both internal and external customers
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Sterigenics U.S. LLC takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.
