Rental Manager at Gateway Dealer Network, LLC in Columbia, Missouri

Job Description:

We take pride in our culture and strive to make Bobcat - GDN a place where people want to work, achieve excellence, remain curious and humble, and build lifelong relationships.

Rental Manager 

Come join our team at Bobcat - a leading provider of compact equipment for global construction, rental, landscaping, agriculture, grounds maintenance, government, utility, industrial and mining markets. With 32 locations in 11 states and still growing, we strive to empower our customers to do their jobs more efficiently and effectively. 

Essential Functions:  

Financial:  

• Responsible for Rental Department profitability 

• Responsible for budgeting and forecasting, regularly reviews inventory levels, missed opportunity reports, fleet utilization, and Rental Department related expenses.  

• Responsible for the forecasting of rental inventory additions and deletions. 

Administrative:  

• Meets daily with Rental Department key employees to prioritize customer service issues. 

• Responsible for assessing the need for and hiring new Rental Department staff and performing periodic employee reviews. 

• Schedules and coordinates all internal development and training for Rental Department staff (based on individual needs assessment). 

• Verifies and signs off on Rental Department timecards, sales/rental commissions, and other payroll related issues. 

• Responsible for maintaining good “housekeeping” conditions for the department. 

• Responsible for the accuracy of all invoicing, making sure to include additional billing items such as transportation charges, cleaning charges, fuel charges, damage waiver, etc. 

Marketing/customer relations: 

• Responsible for market segment penetration, adding new customers, and maintaining existing customer base. 

• Periodically reviews the competition, suggesting adjustments to prices and offerings. 

• Communicates with the dealership Sales Team in regarding sales leads. 

• Communicates with Corp. Rental Manager on rental inventory to be sold, new rental customers, etc. 

Employee relations:  

• Understands and considers the overall employee/customer impact when making important, broad-based decisions. 

• Involved with the credit department collecting past due accounts and resolving any customer conflicts. 

• Is always available to staff through appropriate use of communications devices such as radios, telephones, cell phones, and intercom systems. 

Technical:  

• A thorough understanding of the construction phases involved in civil and commercial projects is an essential skill. 

• Mechanical aptitude is especially important to “problem solving” in managing this business. 

• Every effort should be made to have proficient skills in operating the equipment in the rental fleet along with practical application knowledge. 

Preferred Education 

Associates degree or higher  

Work Environment 

This job operates in a retail/dealership environment. 

Physical Demands 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

While performing the duties of this job, the employee is regularly required to talk and listen. This position is continually active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.   

Position Type/Expected Hours of Work 

This is a full-time position, and the hours of work and days are Monday through Friday, 7:00 a.m. to 5 p.m.  

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Benefits: 

• Health, Dental, Vision, Life & Disability Policies 

• Employee Discounts 

• 401K Plan with Company Match 

• Flexible Spending Account 

• Paid Holidays & Vacation 

• Training & Advancement Opportunities 

Pre-Employment drug screens, background screening & proof of employment eligibility (E-Verify) are required for any position offered. 

We are always on the lookout for people who bring fresh perspective and life experiences to our team.