Integration Support Analyst at Equifax Inc. in Louisville, Kentucky

Job Description:

We are looking for a talented Integration Support Analyst to deploy code changes requested by Systems Integration Analysts. Customer support for all Insights products at a Tier 2 level. Perform audits and tests of code changes in accordance with test plans and procedures. Identify actual or potential problems in test plans or products and work on resolving them. Research data anomalies and distinguish between data source issues and/or interface
issues.

What you'll do

• Data Research
• Application Troubleshooting
• Database Queries
• Customer Communication (Written & Verbal)

What experience you need

• 2-5 Years of Customer Service Experience
• Basic PC navigation and troubleshooting
• 2-5 Years of Data Quality/Research

What could set you apart

• Strong critical thinking and logical troubleshooting skills
• Excellent written/verbal communication
• Strong SQL/Database Research experience
• API Troubleshooting experience