Sr. Parts Coordinator at Vertiv Corporation in Las Vegas, Nevada

Job Description:

POSITION SUMMARY


This position is key to support parts sales in local area for installed equipment base. This includes phone interaction with customers, walk in interaction with customers, parts identification, quoting and parts support. Responsible for customer order entry, customer follow up with shipping times and communication with customers through the delivery process. Requires some face-to-face selling and high customer interaction.


RESPONSIBILITIES

• Counter sales and order processing - entering orders into database
• Phone calls and inquiries - assisting local customer with identifying replacement parts and assemblies
• Upsell and upgrade - work with customers on recommended change out solutions. Identify upgrade situations and give recommendations
• Warehouse duties - shipping and receiving materials and orders, inventory control
• Heavy lifting over 45 lbs
• Other duties as assigned

QUALIFICATIONS

• Associates degree or equivalent experience
• Business, inventory management and control and HVAC a plus
• Parts counter and warehouse experience a plus
• Excellent customer service skills
• Detail-oriented
• Ability to work and multi-task in a fast-paced environment
• Excellent communication skills, both written and verbal
• Good computer skills, understanding of Microsoft or equivalent

PHYSICAL & ENVIRONMENTAL DEMANDS

• Heavy lifting over 45 lbs

TIME TRAVEL REQUIRED

• None

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.


OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.


OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers


Work Authorization


No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Apply Now