Program Supervisor at The Chimes, Inc. in Baltimore, Maryland

Job Description:

Join Chimes - and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential.Our vast array of services - educational, employment, vocational, residential, habilitative and behavioral health - are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions.Set Pay Rate: $25.50 per hourGENERAL DESCRIPTION OF POSITION:Under the supervision of the manager, the Program Supervisor is responsible for the daily operations of an assigned area or program. They supervise the direct support staff in the program to ensure appropriate and active treatment for the people served. The program supervisor is also responsible for overseeing the programming and quality of work delivered by their direct support staff to the people served.PRIMARY JOB FUNCTIONS:

• Provides supervision, training, coaching, discipline and performance evaluation to an assigned group of staff and persons served. Provides feedback and discipline, along with the program manager, when appropriate.
• Verifies the staff attendance and ensures staff is providing active treatment for all people assigned.
• Ensures there is adequate staff in attendance at the program and obtains temporary staff or alternate staffing options when needed
• Assesses the need for adaptive equipment to enhance people's productivity/activity level and makes appropriate referrals and suggestions to the appropriate manager.
• Confirms that adequate materials are in place at the start of each shift and throughout the program time
• Documents incidents as needed
• Uses crisis intervention skills in emergency situations when needed
• Responsible for staff development including program orientation, completion of training, and ongoing learning of direct support staff.
• Works with manager and implements strategies to reduce turnover
• Conducts visits and/or inspections of assigned areas to ensure all contractual specifications are being met
• Familiar with all DOL regulations as relating to persons served and ensures they are all being met
• Serves as a positive role model for other employees in the program

REQUIREMENTSEDUCATION:Associate Degree is required; Bachelor's degree in a related area is preferred.EXPERIENCE: Two years of supervisory experience. Experience working with persons with intellectual disabilities is a plus. Must be able to work a flexible schedule. Must have a car and an acceptable driving record as determined by criteria established by the agency's insurance carrier and policy.NOTE: At the discretion of the Personnel Officer, additional related experience and/or education may be substituted in lieu of the requirements specified under Education and Experience.

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