Associate Patient Care Coordinator - Healthcare Support (Contract) | El Paso, TXLocation: El Paso, TX 79936 Worksite Type: Fully On-Site Category: Healthcare Type: Contract, Open Compensation: $16-$17/hour Schedule: Monday - Friday, 8:00 AM - 5:00 PM
About the Role
We are seeking an Associate Patient Care Coordinator to support the Practice Support Unit (PSU). This role involves patient outreach, scheduling, and coordination of diagnostic follow-ups. The ideal candidate should be detail-oriented, proficient in customer service, and comfortable working in a fast-paced environment.
Key Responsibilities
Conduct telephonic outreach to schedule patients for PSU health events
Mail out and coordinate pick-up of A1c and FOBT kits
Follow up on appointment rescheduling, cancellations, and no-shows
Support the bus coordinator with market reports, attestation processing, and quality auditing
Maintain accurate patient records and dispositions in WellMed system
Ensure patients are not contacted more than six times within a 60-day period
Handle inbound calls, addressing concerns and directing inquiries appropriately
Meet daily productivity goals while maintaining professional relationships
Required Qualifications
High School Diploma or GED
Strong communication and customer service skills
Working knowledge of general office procedures
Basic proficiency in Microsoft applications
Preferred Qualifications
1-2 years of experience in data entry or healthcare support
ICD-10 and CPT coding experience
Prior experience with Electronic Medical Records (EMR) systems
Knowledge of medical terminology
Interview & Screening Process
Preferred Interview Method: Face-to-face
Additional Details
No travel required
Work is not conducted in patients' homes
This is a great opportunity for individuals looking to contribute to patient care coordination in a dynamic healthcare setting. Apply today!
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