Benefits Administrator at Nextech in Melbourne, Florida

Job Description:

Overview


Join the best in the industry at Nextech and embark on a rewarding career journey! For over 30 years, we've built our success on a foundation of Quality, Value, and Integrity, fostering enduring partnerships with thousands of satisfied customers. With over 2,000 team members nationwide, Nextech sets itself apart from other companies by being America's largest HVAC/R service provider.


As we continue to grow, we're committed to offering an exceptional work experience for our employees with numerous opportunities for development and advancement. If you pride yourself on quality work, integrity, and dedication, we want you on our team. Nextech boasts outstanding review ratings on Indeed and Glassdoor, making it the premier destination for HVAC professionals. Elevate your career by joining Nextech today!
Role
The Benefits Administrator is responsible for the comprehensive administration of the organization's employee benefits programs, including health and welfare plans, retirement benefits, wellness initiatives, and leave of absence programs such as FMLA, ADA, and other statutory leaves. This role ensures compliance with federal, state, and local regulations, maintains accurate employee benefit records, and provides superior customer service and communication to employees and internal stakeholders.
Company Benefits

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  Paid Training & Ongoing Development - Invest in your career with fully paid initial and continuous training.
• 
  Top-Tier Health Insurance - Choose from excellent options, including a FREE employee-only plan.
• 
  Dental & Vision Coverage - Prioritize your overall health with added benefits.
• 
  Supplemental Insurance Options - Access Accident, Critical Illness, Disability, and Supplemental Life coverage.
• 
  FREE Life Insurance - Coverage equal to your annualized pay at no cost to you.
• 
  401(k) Retirement Plan - Secure your future with a 50% match on the first 6% of your contributions.
• 
  Generous Time Off - Recharge with 7 paid holidays, and Paid Time Off (PTO)

Min CompensationUSD $60,000.00/Yr. Max CompensationUSD $75,000.00/Yr. Responsibilities

• Administers employee benefits programs including health, dental, vision, life, disability, and retirement plans.
• Administers daily processing and maintenance of benefits via the HRIS system, ensuring timely completion of enrollments, changes, terminations, COBRA, life events, claims, rollovers, and distributions.
• Manages vendor relationships and acts as the liaison with third-party administrators and insurance brokers.
• Processes weekly health claims and monthly benefit invoices; ensures accurate reporting and budget reconciliation.
• Participates in annual benefit renewals and strategic planning to manage costs and improve offerings.
• Develop communication tools and conduct training to improve employee understanding and engagement in benefit programs.
• Coordinates with employees, managers, and third-party vendors to ensure proper communication and compliance with applicable leave of absence laws.
• Tracks and monitors leave status, return-to-work timelines, and ADA interactive process requirements.
• Maintains confidential medical and leave records in compliance with HIPAA and regulatory standards.
• Educates employees and managers on leave policies and ADA accommodation processes.
• Partners with HR Business Partners to develop and implement reasonable accommodations in compliance with ADA guidelines.
• Develops, implements, and promotes wellness initiatives to support employee health and improve outcomes on the self-funded medical plan.
• Prepares and delivers regular reports on wellness program participation, financial performance, and outcomes.
• Collects feedback and recommends strategies to improve wellness program participation and effectiveness.
• Ensures adherence to all relevant benefits, FMLA, and ADA laws and regulations.
• Prepares documentation and data for audits, assessments, and regulatory filings.
• Evaluates internal processes and implements efficiencies to improve service delivery and compliance.
• Submits timely and accurate reports to leadership, finance, and third-party vendors.
• Audits HRIS data for accuracy related to benefits administration.

Qualifications

• Excellent analytical skills with the ability to manage data and generate reports
• Strong interpersonal and communication skills for effective engagement with employees and vendors
• Proven ability to plan, organize, and execute wellness programs and events
• Expertise in organizational and time-management skills, with a track record of handling multiple projects simultaneously
• Proficient in wellness program software, data tracking, and reporting tools, as well as benefits administration platforms (experience with UKG and Nectar a plus)
• Collaborative team player with the ability to manage multiple priorities
• Skilled at building relationships and fostering trust across departments and with external vendors
• Expertise in designing innovative wellness programs that engage employees and meet company needs
• Proficient in assessing program performance, analyzing data, and providing actionable insights for continuous improvement
• In-depth knowledge of wellness program management, including health assessments, wellness challenges, and mental health initiatives
• Demonstrated ability to work effectively with cross-functional teams (e.g., HR, Benefits, Finance)
• Passionate about promoting employee health and well-being, and staying updated on wellness trends and best practices
• Proficient in Microsoft Office, with advanced Excel skills (pivot tables, VLOOKUP, macros, formulas, etc.)
• Adaptable and able to thrive in a dynamic, fast-paced environment
• Strong initiative and the ability to complete tasks independently with minimal supervision
• Exceptional attention to detail and organizational skills

Education and Experience

• Bachelor's Degree in Human Resources, Business Administration, or a related field.
• Minimum 3+ years of experience in executing wellness strategies along with benefits administration preferably with self-funded benefit programs
• Certified Employee Benefit Specialist (CEBS) or Professional in Human Resources (PHR), preferred
• Strong knowledge of employee benefits laws and regulations (ERISA, ACA, HIPAA, etc.)
• Experience working with vendors and other external partners to coordinate program offerings
• Experienced in maintaining confidentiality and handling sensitive health-related data with discretion
• Previous experience in HVAC Industry or other service business preferred

Physical Requirements

• Continuously able to work in office environment
• Continuously able to operate a computer and other office productivity machinery,such as a copy machine, telephone, and computer printer
• Continuously able to sit at a computer for up to 8 hours
• Able to alternate between sitting and standing, as needed throughout the day
• Occasionally able to lift up to 15 lbs.
• Continuously requires vision, hearing, twisting, and talking
• Occasionally requires walking, lifting, carrying, reaching, kneeling,pushing/pulling, bending, and crouching
• Rarely requires climbing
• Ability to travel on occasion

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