Administrator, Billing & Rating - TForce Freight at TForce Freight in Richmond, Virginia

Job Description:

Job Description

Job Title: Administrator, Billing & Rating

Job Summary:

The Billing & Rating Administrator is responsible for processing bills; creating and distributing various billing reports; printing, reviewing, and assembling invoices; preparing billing adjustments; and performing research as needed. The candidate must exercise great attention to detail to ensure all steps of the system billing process are followed in the proper order.

Job Responsibilities

• Prepares daily reconciliations.
• Analyzes source documents.
• Ensures accuracy of customer records.
• Responds to customer inquiries as needed.
• Identifies, researches, and resolves any errors or customer disputes.
• Edits billing-related information, updates customer's invoicing, and ensures proper support documentation is included.
• Reviews customer contracts for new pricing and updates customer exception lists.
• Creates and processes manual billing entries.
• Reviews and compares billing to customer rates.
• Processes transportation records through key entry.
• Adds and maintains customer account information and requirements within various billing systems.
• Implements customer pricing rates and contractual information within various rating systems.

Job Requirements

• U.S. citizen or otherwise authorized to work in the U.S.
• Employer will not sponsor visas for position.
• Must be located in the same geographic location as the job or willing to relocate
• Excellent verbal and written communication skills, with the ability to effectively and professionally present information and respond to others
• Strong organizational, time management, analytical, and problem solving skills
• Ability to multi-task in a fast-paced environment
• Proficient in Microsoft Office Suite, specifically Excel
• Accounting background - Preferred