Overnight Security Guard | Hotel Celare, a Marriott Tribute Portfolio at Shaner Hotel in Cincinnati, Ohio

Job Description:

ABOUT THE TEAM



Join the Team at Hotel Celare, A Marriott Tribute Portfolio - Where Innovation Meets Hospitality


Shaner Hotels is offering an exciting opportunity to be part of something extraordinary. Welcome to Hotel Celare-a vibrant new destination in the heart of Cincinnati's innovation corridor. Perfectly situated overlooking the University of Cincinnati and just minutes from downtown, our hotel is located in The District at Clifton Heights, where culture, creativity, and community converge.

Our thoughtfully designed spaces reflect a modern, energetic vibe-from the dynamic lobby to sunlit event spaces that open onto a wraparound terrace, perfect for any occasion. Guests and locals alike gather here to enjoy diverse culinary experiences, including a signature Cameron Mitchell restaurant, The Vick Rooftop Bar, and Iris Café.

Whether it's an energizing session in our 24/7 fitness center or a relaxing stroll through the surrounding shops and cafés, Hotel Celare is more than just a place to stay-it's a vibrant hub for those with a curious spirit and a passion for connection.


Be part of Cincinnati's newest hospitality experience. Join us at Hotel Celare-where every day is an invitation to explore, connect, and thrive.




ABOUT US



Shaner Hotel Group


Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!



JOB DESCRIPTION

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations.
• Maintains complete awareness of hotel facilities and services.
• Handles deliveries received during non-business hours, following hotel procedures.
• Monitor surveillance cameras as assigned.
• Investigate duress alarms and comply with respective procedures.
• Patrol the property with specified equipment, checking all designated points and document all actions.
• Ensure all guest room doors are secured; assist guests with room access according to privacy policies.
• Respond to the scene of guest/employee accident promptly; comply with departmental procedures.
• Comply with state regulations and with Shaner and Franchise guidelines for handling intoxicated guests.
• Report to scenes of vehicles accidents/thefts and document specified information.
• Comply with guest requests for storing and safekeeping of their valuables and follow procedures.
• Maintain confidentiality of all Security and hotel reports/documents.
• Provide interdepartmental assistance upon request to ensure optimum service to guests.
• Provide security service for banquet functions/meeting rooms as assigned.

Responsibilities

Monitors and patrols assigned areas to provide a safe environment for guests and employees and to minimize opportunities for loss or damage. Acts to deter any agent or element from jeopardizing persons or property in or about the hotel's facilities.

Qualifications

• High school graduate or equivalent; college degree or vocational training a plus.
• Minimum 1-year prior experience in a similar position of dealing with the general public.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Bilingual English/Spanish a plus.
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
• Ability to endure abundant physical movements in carrying out job duties.
• Ability to ensure security all persons and property.
• Ability to remain calm and courteous with demanding/difficult employees and/or situations.
• Ability to perform job functions to standards under pressure of tense/confrontational situations.
• Ability to ensure security and confidentiality of guest and employee information.
• Ability to enforce hotel's standards, policies and procedures with hotel staff.

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