Epic Principal Trainer at AltaMed Health Services in Commerce, California

Job Description:

Position Title: Epic Principal Trainer

Location: Commerce, CA 90040

Post Date: Posted 30+ Days Ago

Description:

Grow Healthy

If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn’t just welcomed – it’s nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don’t just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it’s a calling that drives us forward every day.

Job Overview

The Principal Trainer is responsible for training end users and developing curriculum on AltaMed technical/clinical systems and applications, included, but not limited to Ambulatory Electronic Health Records (EMR), Managed Care Referral System, Customer Relationship Management (CRM), Interactive Intelligence (ININ), and other technical systems. This position is responsible for the development, validation, and training of workflows for AltaMed staff on new or updated core software products targeting a variety of audiences (Medical Assistants, Nurses, Physicians, Dentists, etc. for Medical and Dental Front/Back Office, Health Information Management, Contact Center and corporate business units). Trainers will be responsible for training staff and creating training materials including, but not limited to: Instructor guides, practice books, user guides, PowerPoints, tip sheets, support guides, and additional supplemental materials. The PT will also be responsible for building and maintaining the training environment, keeping it up to date with new software upgrades and changes in curriculum or software build. During any clinical system implementation, this position will also be responsible for completing assigned tasks within the implementation project scope and leading the education efforts for projects assigned to him/her. This position will support end-users in a 1-1 format in the clinic or in other healthcare related environments.

Minimum Requirements

• Bachelor's degree in healthcare, information technology, biological sciences, education, English, communications is required, or equivalent work experience.

• Minimum of 5 years of technical training experience with Epic System to clinical staff, including providers, nurses, MAs, etc. and adult training principles required. Alternatively, 5 years of instruction experience at a traditional secondary, collegiate, or adult school level or technical training experience with medical/dental devices or corporate training experience.

• A minimum of 5 years of Program/Project Management experience providing cross-functional coordination is required.

• A minimum of 5 years of creating, researching, designing/writing, or improving training programs or curriculums (classroom and virtual) is required.

• A minimum of 3 years of experience rolling out complex training programs to a large population (1500+ people) is required

• Experience providing thoughtful analysis toward curriculum development is required.

• Experience building and maintain collaborative relationships with internal personnel, business owners, and stakeholders.

• Experience presenting training proposals to stakeholders.

• Epic credentials preferred with current or past organization, and the ability to secure Epic Certification through AltaMed during the first 6 months of employment is required

Compensation

$85,967.60 - $107,459.50 annually

Compensation Disclaimer

Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.

Benefits & Career Development

• Medical, Dental and Vision insurance
• 403(b) Retirement savings plans with employer matching contributions
• Flexible Spending Accounts
• Commuter Flexible Spending
• Career Advancement & Development opportunities
• Paid Time Off & Holidays
• Paid CME Days
• Malpractice insurance and tail coverage
• Tuition Reimbursement Program
• Corporate Employee Discounts
• Employee Referral Bonus Program
• Pet Care Insurance

Job Advertisement & Application Compliance Statement

AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

Remote Type: Hybrid


About US: As the nation’s largest Federally Qualified Health Center (FQHC), AltaMed is at the forefront of providing affordable, high-quality health care to underserved communities in Los Angeles and Orange Counties. At AltaMed, you will have the opportunity to work with a diverse team of dedicated professionals who are passionate about making a difference and supporting our community of over 400,000 patients.

Learn About AltaMed: Click Here

AltaMed Health Services Corporation is committed to providing equal employment opportunities for all qualified individuals. We strictly prohibit discrimination in employment based on race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin, age, medical condition, physical or mental disability, military or protected veteran status, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical conditions, genetic information, or any other characteristic protected by local, state, or federal law, ordinance, or regulation.

We are committed to promoting equality and inclusivity beyond our recruitment and hiring processes. We aim to create a respectful, valued, and inclusive workplace through training, advancement opportunities, and access to resources and support. We focus on fostering a diverse workforce because it enriches our organization and improves our ability to effectively serve our clients and community. We encourage individuals from all backgrounds to apply and join us in our mission to create a positive impact.

Equal employment opportunity, including veterans and individuals with disabilities.

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