Systems Analyst II at TransCore, LP in Harrisburg, Pennsylvania

Job Description:

TransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Systems Analyst II to join our Infinity Product Deployment & Support Team in Harrisburg, Pennsylvania.

Job Summary: The Systems Analyst II provides technical support for the Infinity product suite and the Encompass 6 Multiprotocol Reader. Troubleshoots and follows through-to-resolution issues concerning the application, to include: configuration, database, networking, peripherals, registry setting, etc. This position will involve ensuring the system is configured and deployed properly with the correct code versions and parameters to meet specific customer requirements. In addition, this individual will help validate the flow of the data throughout the system to ensure proper functionality.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Deployment and configuration of the Infinity product suite and the Encompass 6 Multiprotocol Reader.
• Provide software support (onsite and remote) for our Infinity installations throughout the state of Pennsylvania (normal business and off hours).
• Troubleshoot and follow through-to-resolution issues concerning the application, to include: configuration, database, networking, peripherals, registry setting, etc.
• Ensuring the system is configured and deployed properly with the correct code versions and parameters to meet specific customer requirements.
• Validate the flow of the data throughout the system to ensure proper functionality.
• Modifying configuration files and FTP session file transfers to Linux devices.
• Troubleshoot and help resolve database integrity issues, performance issues, replication issues, connectivity issues, and security issues.
• Create ad-hoc SQL queries as needed.
• Review & execute stored procedures as needed.
• Create, review and utilize technical documents.

• 5 years of professional experience with troubleshooting and customer support.
• 5 years of experience in Windows Server support and administration.
• Proficiency with remote sessions to servers, windows desktops and Linux devices.
• Proficiency with Windows scripting/PowerShell. Editing and writing of both.
• Proficiency with hardware device-level support and troubleshooting.
• Familiarity with MSMQ and services installation and configuration.
• Familiarity with Hyer-V environments.
• Ability to follow detailed instructions with little supervision.
• Ability to analyze transaction data reports and reconcile data differences and report findings to stakeholders.
• Highly motivated team player who can establish excellent working relationships with peers and other teams.
• Aptitude and desire to learn new scenarios quickly.
• Ability to understand business requirements and estimate for delivery commitments.
• Excellent organizational, verbal, phone, and written communication skills.

• 4 years of deployment and configuration of the Infinity product suite and the Encompass 6 Multiprotocol Reader.

• Bachelor's in computer science, or equivalent experience

About TransCore:

A leader in the transportation industry since 1934, TransCore provides innovative, technical solutions including next generation Open Road Tolling, Intelligent Transportation Systems and Radio Frequency Identification systems that secure access and vehicle registration for airports, hospitals, parking garages, border patrols, trucking fleets and rail carriers. TransCore also operates tolling customer service centers for transportation agencies throughout the U.S., Puerto Rico, Canada, and Dubai. TransCore is a wholly owned subsidiary of Roper Industries, a diversified growth company in the S&P 500, Fortune 1000 and Russell 1000 indices.

TransCore offers competitive compensation and an excellent benefit package that includes medical, dental and vision coverage, flexible savings accounts, 401K, Life and AD&D insurance, a comprehensive Paid Leave program, and a Tuition Reimbursement program. Participation is limited to regular full-time employees.

TransCore provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA M/F/Vet/Disability

To learn more about TransCore please visit us at www.transcore.com.

Sponsorship and relocation assistance are not offered at this time for this position.

All referrals and résumés are managed exclusively through the Human Resources Department. TransCore will not consider unsolicited résumés from vendors including search firms, fee-based referral services and/or recruitment agencies.