Enrollment Counselor at Heidelberg University in Tiffin, Ohio

Job Description:

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GENERAL PURPOSE:

The Enrollment Counselor position will be responsible for the recruitment of traditional and/or non-traditional domestic students from a designated territory. This position will also be a significant contributor to obtaining targeted goals in recruitment, application, and admission.

SUPERVISION RECEIVED:

Reports to the Senior Director of Admission & Marketing.

SUPERVISION EXERCISED:

The Enrollment Counselor will work collaboratively with Enrollment Management staff and may offer general oversight to student employees as needed for successful outcomes.

WORKING HOURS:

40 hours per week, primarily during normal business hours of 8:00am - 5:00pm with some weekend and

evening requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Coordinate outreach and student recruiting.


• Work with the Admission team to manage the application and enrollment process.


• Assist with planning and execution of recruitment and yield events.


• Identify students from an assigned territory who meet the desired admission qualifications of the University.


• Select, schedule, arrange, and complete visits to high schools, college fairs, and select recruiting events.


• Work closely with parents, high school guidance counselors, and alumni throughout all outreach efforts.


• Collaborate with financial aid staff to understand the financial aid process and communicate with students and families.


• Develop and maintain continuous communication with prospective students via phone, written correspondence, text messaging, and social media.


• Review all applications within an assigned territory, including student transcripts, academic records, standardized test results, and participating in extracurricular activities to assess future student success with Heidelberg University.


• Extensive personal contact with prospective students is required.


• Preparation of detailed trip / recruiting activity reports, including all expenses, and submit as required.


• Other related duties as assigned by supervisor.

CORE VALUES AND PERSONAL ATTRIBUTES:

• Core values - models leadership values of integrity, honesty, humility, transparency, respectfulness,


• diversity, caring, loyalty and accountability in all work.


• Intellectual dynamism - demonstrates mental sharpness, capability and agility.


• Self-knowledge - gains insight from successes and mistakes.


• Personal learning - seeks feedback and counsel to improve managerial behavior.


• Peer relationships - encourages collaboration and cooperation across the organization.


• Teamwork - performs most effectively as a hard-working member of a team.


• Constituency focus - completes work to meet constituencies' expectations and requirements.


• Community focus - brings a spirit of enthusiasm and energy to the campus and town.

DESIRED ATTRIBUTES AND QUALIFICATIONS:

Education and Professional Experience:

• (A) Associate's degree or higher; and,


• (B) A valid driver's license.

Preferred Education and Experience:

• (A) Bachelor's degree


• (B) Previous experience in a small, liberal arts institution


• (C) Successful completion of Marketing courses at the undergraduate level

Necessary Knowledge, Skills, and Abilities:

• Outstanding interpersonal communication and public speaking skills.


• Strong organizational and analytical abilities.


• Excellent attention to detail.


• Ability to be flexible and adapt to changing circumstances.


• Computer competency on word processing and database software.


• Ability to perform job duties, including decision-making, independently and skillfully as well as be


• an effective member in a team environment.


• Ability to work evenings and weekends and travel extensively during the fall and spring.


• Ability to work with a diverse cross-section of individuals.

TOOLS AND EQUIPMENT USED: Knowledge of operation and use of various office equipment including, but not limited to: personal computer, including spreadsheet and word processing software, integrated database software, copier, telephone, scanner, and printers. Employees in this position must have a valid driver's license. Employees will be required to drive in excess of 100 miles each way to events via university, rental, or personal vehicle, as deemed appropriate by their supervisor.

PHYSICAL DEMANDS: While performing the duties of this job, the employee is frequently required to use arms, hands and fingers to operate and manipulate equipment generally found in an office setting. The employee may be frequently required to be mobile, communicate, and hear. The employee may occasionally be subject to a variety of outdoor environmental conditions including heat, cold, and precipitation. The employee must frequently lift and/or move up to ten (10) pounds and occasionally lift and/or move more than fifty (50) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Mental demands include varied degrees of occasional stress while performing job duties.

WORK ENVIRONMENT: While performing the duties of this job, the employee frequently works in an office setting, and educational facilities including sports and entertainment venues, all of which may be indoor or outdoor. The noise level in the work environment will range from moderately quiet to occasionally loud.