Project Manager II at BC Forward in New York, New York

Job Description:

Project Manager II



BCforward is currently seeking a highly motivated Project Manager II for a Remote Opportunity.




Position Title:
Project Manager II




Location:
Remote




Anticipated Start Date: 5/12/2025


Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.



Expected Duration: 12+ Months and possibility for Extension



Job Type: Contract - [FULL TIME (40 Hours a week)]



Pay Range:
$45.73/hr-$52.48/hr



Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).



Job Responsibilities:




? Work closely with the Global Research Operations' team to support Client's internal review processes for Research


? Manage the pool of reviewers including scheduling, communication, and support


? Triage tooling bugs and provide prompt support and communication to affected review flows in tooling


? Manage and coordinate training documents and materials


? Provide support for research review processes


? Coordinate with multiple cross-functional partners to drive reactive support solutions


? Provide accurate, time-sensitive, and effective assistance to researchers


? Manage communications for ongoing support items, system bugs, and solutions


? Handle escalation requests for projects with tight turnaround times


? Reassign reviews, manage survey flows, and approve special use-case surveys



Minimum Qualifications:



? BA/BS Degree


? 3+ years of project/program management experience


? Excellent organization skills, with the ability to multi-task and juggle multiple competing priorities in a fast-paced environment


? Strong interpersonal, collaboration and communication skills


? Track record of operating independently, being detail-oriented, and delivering results in a highly organized manner


? Experience understanding user needs, gathering requirements, and proposing solution


? Familiarity with building and maintaining process documentation


Preferred Education/Experience:



? 1+ years of technical support experience


? Prior experience working with User Experience Research or Design Operations


? Experience with foundational data analytics and reporting, ability to pull and sort data and consolidate information from dashboards.



Benefits:



BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.



Keywords: Project Management, UXR, Design Operations.



About BCforward:



Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.


BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.


BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.


To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.


This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.


Interested candidates please send resume in Word format Please reference job code 237692 when responding to this ad.


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Salary Details



This salary was provided in the Job Posting.


$45.73-$52.48


Hourly Salary



Job Snapshot




Employee Type

Contractor



Location

New York, NY (Onsite)



Job Type

Information Technology



Experience

Not Specified



Date Posted

04/14/2025