Manager, Leave Administration at Rochester Regional Health in Rochester, New York

Job Description:

Description



JOB TITLE: Manager, Leave Administrator



DEPARTMENT: Human Resources



LOCATION: Rochester Regional Health Riedman Campus, 100 Kings Highway


Hours Per Week: 40



SCHEDULE: Monday through Friday, Standard Business Hours



Summary:



Responsible for the day to day operations of RRH's FMLA, PFL, disability, military and personal leaves of absence. Ensures accurate and timely administration of these leave programs, analyzes operations, and implements process improvements, as necessary. Acts as a liaison between participants and vendors with regard to leave of absence issues. Educates employees and operations regarding leave of absence policies and procedures. With guidance from the Director, the Leave Administration Manager ensures compliance with local, state and federal laws and regulations, as well as RRH policy, and develops, recommends and implements new or modified processes as a result thereof.



RESPONSIBILITIES

• Provides leadership in the design, implementation, communication, administration and compliance of all leave benefits.


• Develops communications using positive and proactive campaigns to maximize employees' understanding of leave benefits and eligibility.


• Manages strong relationships with plan providers, vendors and auditors to maximize efficiencies and minimize cost.


• Analyzes processes and implements modifications in order to maximize efficiencies and minimize escalations.


• Develops educational tools in order to support service-line understanding of leaves of absence.


• Evaluates policies and procedures to identify gaps as they relate to emerging regulations and/or evolving company needs. Develops and implements leave management processes and procedures that are legally compliant and aligned with RRH's goals, while balancing employees' needs, operations' requests and vendor capabilities.


• Collaborates with vendor to verify eligibility and enforce regulatory and RRH policy requirements (e.g. FMLA, STD/LTD/PFL, etc.) for all RRH employees.


• Works with leaders to identify trends and develop reporting that will assist in supporting employees' needs while addressing labor needs.


• Manages advice to pay related to leave benefit payments in partnership with payroll.


• Audits accuracy of vendor data and HRM information in order to ensure accurate recordkeeping.


• Manages a team including all supervisory responsibilities such as hiring, discipline, performance reviews, and terminations.


• Follows through on all changes until satisfactory completion is assured.


• Serves as a subject matter expert and communicates effectively with operations and leadership across RRH.


• Displays an understanding and skilled use of the various HRM databases, web-based applications and general flow of system interfaces for processing purposes.


• Completes all legally required reporting. Coordinates and responds to ad hoc requests for regulatory reviews.


• Assists Director and Vice President in strategic planning, cost analysis, performance and review of benefit plans in relation to budget and benchmarking; may participate in merger & acquisition, integration as necessary.


• Serves as back up to leave administrators when necessary.


• Performs other duties as assigned.

Minimum Qualifications:

• BA/BS degree required.


• 5 years' experience in human resources, leave administration or related field required.

Preferred Qualifications:

• Exceptional customer service, confidentiality, sense of urgency, time management, follow up, attention to detail, and problem solving skills.


• Proficiency in Microsoft Excel and PowerPoint required.


• Excellent written and oral communication skills.


• Able to multitask, meet deadlines, work on a team as well as independently.


• Thorough understanding of Federal and State leave laws.


• Excellent analytical, computer, communication, and customer service skills

EDUCATION:

• BA (Required)

PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.



PAY RANGE: $75,000.00 - $100,000.00

The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran Apply Now