We’re excited to announce the expansion of our operations into Indiana! We are currently seeking a dynamic Branch Manager to lead and grow the team. This is a unique opportunity to play a key role in the success of our newest location. If you’re a driven leader with a passion for team building and a commitment to customer excellence, we’d love to hear from you!
Apply today to join us on this exciting journey!
LOCATION:Indianapolis, Indiana
WORK ENVIRONMENT: Shop, Office, Warehouse, Customer premises
TYPE:Full-time, Permanent, Exempt
SUMMARY:
The Branch Manager is responsible for providing leadership and direction to a team of parts and service employees in alignment with company objectives, implementing strong business practices that enable the branch to achieve its annual financial goals, overseeing day-to-day parts and service operations, and maintaining strong relationships with customers and business partners throughout their region.
ABOUT YOU:
Strong people management skills
Strategic thinker with strong general business acumen
See problems as opportunities and maintain a positive workplace culture
Strong technical aptitude
Superior customer service and communication skills
Strong time-management and organization skills
Ability to foster teamwork and motivate, coach and support teams to drive desired results
Champion of a strong safety culture
Demonstrated ability to work well with individuals inside and outside the organization
Ability to travel as required for business purposes
POSITION REQUIREMENTS/QUALIFICATIONS:
Education/Certification:
Education from an accredited technical school in diesel engine/hydraulics/heavy equipment repair preferred but not required
Experience working in a mechanic/technician role considered an asset
Valid driver’s license with a clean driver’s abstract
Must be able to pass a pre-employment background check
Experience:
4+ years’ experience in a Service, Parts or Branch Manager role in an industrial, heavy equipment, agricultural or related environment
Previous responsibility for a P&L and demonstrated ability to achieve results
Proficient using MS Office suite (i.e Excel, Outlook)
Experience using work order/inventory management software
Experience creating and implementing action plans that lead the team towards achieving growth
Experience building and developing teams and strong customer relationships
POSITION RESPONSIBILITIES:
Manage and direct Parts & Service team by providing coaching and mentoring, setting goals, providing feedback, conducting performance reviews, and identifying skill gaps/development or training opportunities within the team
Partner with HR team to hire, onboard and support new team members
Partner with Manager to establish annual branch goals that support business growth
Monitor and report on goals regularly to Management
Analyze sales, expenses, and inventory to maintain gross profit and margin goals in alignment with Annual Operating Plan (AOP)
Routinely inspect facility to ensure the workplace is organized, clean and free from hazards
Ensure routine facility and equipment maintenance requirements are met and documentation is maintained for audit purposes
Champion the health and safety program and ensure compliance from employees
Communicate/negotiate effectively with customers and suppliers and resolve concerns or issues in a timely manner
Follow up with customers to ensure satisfaction and a positive customer experience
Actively assess and pursue new business in the region in support of parts and service development
Participate in training and/or industry events as required and act as a champion of the JJE brand across the industry
Review, verify and approve supplier invoices, quotes, and department expenses
Maintain a balanced and accurate inventory in alignment with internal inventory procedures
Collaborate with the main Parts Distribution Centre (DC) to ensure adequate stock levels and address inventory or customer issues
Complete additional projects and tasks as required
SAFETY DUTIES & RESPONSIBILITIES
Employees must:
Work in compliance with the appropriate safety legislation/regulations/safety policies
Report any known workplace hazard or safety violations
Cooperate with their workplace’s Safety Committee or health and safety representative
Use any safety equipment, protective devices or clothing required
Not remove or make ineffective any protective device required by the Company or by the regulations.
OTHER DETAILS
Travel Expectations:
Some travel within the territory required
Periodic travel for training or meetings in US may be required
WHY WORK AT JJE?
Talented, dedicated and passionate team to work with
Stable and growing company
Exceptional best-in-class products and service offerings for our customers
Market-competitive compensation package with annual increase opportunities
401(k) employer matching
Premium health insurance benefits
Paid Personal Days
Charitable Giving Program
Educational Scholarship Program
Tuition Reimbursement
Employee & Family Assistance Program (EAP)
Our Core People Values:
Leadership, Customer Excellence, Integrity, Inspiration, Teamwork, Innovation and Ambition
WHO WE ARE:
As the leading distributor of public works equipment, Joe Johnson Equipment (JJE) provides mobile infrastructure-maintenance equipment to municipalities and contractors across Canada and the US. Through our branch network, we sell, rent, lease, service and support vacuum trucks, refuse & recycling collection vehicles, street sweepers, sewer cleaners, and inspection cameras.
JJE is a proud subsidiary of Federal Signal Corporation.
If you are looking for a new opportunity, then we at Joe Johnson Equipment welcome your application. We encourage applications from all qualified persons, however only those who are being considered for the position will be contacted.
If you are contacted for an interview and require any accommodation, please notify HR in advance and we will provide applicable accommodation.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)