Summer 2025 Bike Rental Technician at Grand Targhee Resort in Alta, Wyoming

Job Description:

SUMMARY
To safely fit bikes to customers and convey information to ensure proper use of the items. As a customer-focused organization, a crucial part of each employees job is to get and keep guests. A key part of every employee's job is to serve as a Targhee ambassador, engaging the guest at every opportunity.
ESSENTIAL DUTIES AND RESPONSIBILITIES Including the following. Other duties may be assigned.
Safely fit bikes, helmets, and other gear to customers.Handle complaints from customers.Work as fast, yet as safely as possible during peak hours.Understand rental forms and waivers of liability.Must have knowledge of cross-country, downhill bikes, and other related equipment.Inform guests of options/prices available for bike rentals.Perform all bike tuning functions.Maintain a positive and enthusiastic attitude.Cross-train to sell in other retail outlets.Perform daily audit.Understand resort liability as it pertains to rentals.Perform other duties as assigned by the Bike Rental Supervisor and Retail Manager.Flexible working hours. Some job sharing may be required.This is not an exhaustive list, and other duties may be assigned as needed.
RESPONSIBILITIES TO SAFETY:
Protect the safety of self-workers, and Grand Targhee Resort guests.Report any potentially harmful equipment or situations to the immediate supervisor without delay.Report safety-related accidents and incidents at once to immediate supervisor.Follow all company and department safety policies and procedures.Operate equipment safely so that it will not lead to injury to yourself or others.Drive in accordance with the law and Grand Targhee Resort policies

SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities with staff.

WORK SCHEDULE
Due to the nature of the recreation industry, we are in operation seven days a week. This includes weekends and holidays and there is no guarantee of hours. Flexible working hours may be required based on the business levels.