Police Telecommunicator (1164) at Governors State University in University Park, Illinois

Job Description:

Description

The Department of Public Safety at Governors State University is looking to hire a Police Telecommunicator (TC) - Dispatcher to receive, process, clarify, interpret, prioritize, and accurately disseminate information to ensure officer safety, save the lives of endangered persons, reducing property losses, reducing the effects of injury, apprehending criminals, and rendering timely assistance to the public. The Telecommunicator provides a vital communication link between the citizens who need help and the various emergency services that can provide the necessary assistance.

Essential Responsibilities

50% Promptly answer incoming calls from the public on emergency lines, including 911 and Honeywell alarm systems, and gather necessary information about the situation. Determine the severity and nature of the emergency, including the type of crime, potential threats, and incident location. Based on established protocols, relay relevant details to the appropriate Department of Public Safety (DPS) members. Maintains routine radio traffic and computer communication with all DPS members, Governors State University (GovState) community, and the public.


10% Maintains daily log of radio transmissions and various activities. Maintain radio contact with DPS members on the scene, providing updates and instructions as needed. Document call details, including caller information, incident type, dispatch actions, and officer responses in appropriate logs. Makes emergency notifications at the direction of supervisory personnel and by procedure.


10% Monitoring of special equipment CC1V monitors, security cameras, etc. Maintains knowledge and skills for use of continually evolving equipment, including but not limited to computers, printers, 911 equipment, recording devices, telephones, radios, and other equipment.


10% Monitoring of GovState security equipment and fire alarm system and notify appropriate persons as required. Operates and monitors the control center of a computerized fire/security alarm system and dispatches police officers as necessary.


5% Maintain Law Enforcement Agency Data System (LEADS). Operates terminal connected to state or local LEADS and/or a departmental computer to enter or retrieve information to gather, verify, or maintain data; interprets responses of the data systems. Recognizes malfunctions of the terminal and assists system personnel in correcting problems.


5% Maintains files of daily activities and court files. Maintains knowledge of current communication policies, procedures, and state and local dispatch standards.


5% Assists in providing basic emergency medical care when required. Offer basic first aid instructions or crisis intervention when necessary, depending on training and local protocols.


5% Performs other related duties as assigned.

Hourly Rate: $21.68

(This is a union position. Salary is based on collective bargaining agreement).
This position qualifies for an expansive suite of fringe benefits, including various insurance options, paid time off, retirement and investment options, and tuition waivers. Visit:
https://www.govst.edu/benefits/.


For more information regarding this classification, visit: Police TelecommunicatorREQUIRED ATTACHMENTS:Cover Letter

Resume

List of Professional References

High School/GED Diploma or Transcript

Required and Preferred Qualifications

*High school graduation or equivalent.
*No record of a felony conviction or a crime involving moral turpitude.



Preferred Qualifications

*Law Enforcement Agency Data System (LEADS) certification.
*Knowledge of CADS and Records management systems.
*A working knowledge of appropriate federal, state, and local laws, including the Campus Security Act of 1997.


REQUIRED: DOCUMENTATION CONFIRMING HIGH SCHOOL COMPLETION OR EQUIVALENT MUST BE ATTACHED FOR CONSIDERATION OF THIS POSITION, COLLEGE /UNIVERSITY TRANSCRIPTS MAY BE SUBSTITUTED (See "Special instructions to applicants" section below).

Supplemental Information

DOCUMENTATION REQUIREMENT:For consideration, applicants are required to attach the following:1: High School Diploma (college transcript may be submitted in place of high school diploma).2: Online Application - Must be fully completed, include all dates of employment, employment status (full-time or if part-time, include percentages), job duties and responsibilities (full details).3: Cover Letter.4: Resume.5: A list of three Professional References (We will only contact your references if you are a finalist).
RESIDENCY REQUIREMENT:Illinois residency is required within 180 days of the hire date.ASSESSMENT EXAM DETAILS:This vacancy requires an in-person paper exam and an Audio Media exam and must be completed on campus. Expect to be on campus for 2.5 hours to complete the assessment. VETERAN'S PREFERENCE POINTS:Veterans may be eligible to receive additional points on a passing final examination score. To determine eligibility, submit one of the following documents to the Department of Human Resources: 1: Department of Defense - DD214 / DD215 2: National Guard - NGB22 Form 3: Discharge Orders 4: Reserves - DD256 Discharge CertificateNote: Documentation must be received by the closing date of this posting.

Apply Now