IT Solutions Analyst at Berkeley Research Group in Emeryville, California

Job Description:

Berkeley Research Group

SummaryBRG seeks a full-time, experienced IT Solutions Analyst.The IT Solutions Analyst will report directly to the Manager of Expert IT Solutions. The candidate must be very flexible and highly committed to quality, customer service, teamwork, and supporting firm and department goals in a fast-paced environment. The IT Solutions Analyst is responsible for accessing, designing and implementing cloud-based solutions to meet specific business needs, including selecting appropriate services, optimizing architecture, ensuring security and compliance, and providing ongoing support to maximize the benefits of cloud technology; essentially bridging the gap between business requirements and technical capabilities.The IT Solutions Analyst will act as the primary point of contact for technology solutions, practice specific software applications and systems used by BRG Experts to serve our clients. This position will act as a liaison between BRGs Expert Communities, internal IT staff, business partners, and corporate departments to drive the deployment and management of technology solutions used by our Experts.Primary Duties

• Work with customers (aka users) across BRG to analyze and understand business and technical needs and maintain excellent customer relationships.
• Manage multiple projects focusing on ensuring Expert Solution Delivery.
• General Project Roles and Responsibilities:
• Assess business requirements with the customer
• Design unique/non-standard to BRG IT solutions
• Provide cost and performance estimates
• Collaborate with internal IT staff, external support, and Vendors
• Document architecture and train others for handing off maintenance and support
• Manage end-to-end projects for onboarding SaaS solutions, including requirements gathering, vendor selection, solution design, implementation, integration, user training, and ongoing support.
• Maintain understanding of key workflows, cost allocation, licensing, and support related to cloud services.
• Monitor and analyze the performance of cloud services to ensure optimal recommendations and operations.
• Provide reports and analysis of cloud utilization, optimization, and value added.
• Troubleshooting, root cause analysis, and remediation of issues related to cloud architecture, security, and applications.
• Assist in data engineering tasks, system administration, database administration, and data transmissions.
• Automate and operationalize routine tasks.
• Coordinate user acceptance testing of new or changing solutions.
• Assist with development of BRG cloud strategy and governance.
• Maintain knowledge and documentation on the latest trends and technologies and conduct research and development of patterns and best practices.
• General system maintenance and downtime for relevant data systems, providing Tier III support operations.
• Willingness to adapt and learn new skills with rapidly realigning needs of BRG technologies.

Qualifications

• Bachelors Degree in Information Technology, Computer Science, or Engineering with 5+ years relevant business experience.
• Demonstrated domain expertise implementing and maintaining cloud platforms.
• Strong organizational and communications skills.
• Preferred Certifications
• Microsoft Certified: Azure Solutions Architect Expert
• AWS Certified Solutions Architect - Professional certification

Minimum Knowledge, Skills, and Abilities

• Exceptional oral and written communication skills.
• Proven, strong experience with Microsoft Azure, specifically:
• Creating, optimizing and maintaining Azure Virtual Machines, Blob Storage,
• Azure Billing and Cost Management
• Experience with Azure Networking
• Data platforms and other PaaS offerings
• Experience with AWS (Amazon Web Services) equivalents
• Experience with Windows PowerShell
• General understanding of data platforms such as DataBricks, Snowflake, SQL, and Fabric
• General understanding of data visualization such as Tableau and PowerBI
• Excellent technical, analytical, and problem-solving skills with commitment to accuracy.
• Quick and able learner; can adjust to shifting priorities, projects, and roles.
• Must be highly organized and able to handle a variety of duties, frequently with limited timeframes.
• Ability to work independently and take initiative to solve problems.

Why Join Us?

• Work in a dynamic, fast-paced global environment.
• Lead innovative IT initiatives impacting consulting teams worldwide.
• Collaborate with a diverse group of professionals to shape the future of technology in professional services.
• Opportunity to work with cutting-edge technology, AI-driven solutions, and cloud-based platforms.

This role is an exciting opportunity for an IT leader to drive the development of tailored technology solutions in a professional service setting while ensuring alignment with business strategy and compliance standards.Candidate must be able to submit verification of his/her legal right to work in the U.S., without company sponsorship.Salary Range: $90,000-$140,000#LI-AW1#LI-REMOTE
BRG is an Equal Employment Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities



Equal employment opportunity, including veterans and individuals with disabilities.

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