Dispatcher Part-Time Paramus,NJ Available Shifts: Saturday and Sunday: 6:00AM - 3:30PM, 11:00AM-7:30PM & 3:30PM-12:30AM Monday - Friday: 5:30AM - 9:00AM Compensation: Up to $25.00 based on experience
Coach USA, a leader in the transportation industry, is seeking qualified candidates to take on the role of Dispatcher at Newark Liberty International Airport and the Port Authority. This position is the heartbeat of our daily operation and requires exceptional communication, problem solving, and customer service skills.
Description:
Update and monitor GPS route/equipment status
Dispatch buses and drivers
Monitor and uphold on-time performance
Check driver's credentials upon their report to work
Report all accidents/incidents to Safety Manager
Assist customer service through phone or email
In the event of a breakdown, contact road service, dispatch relief bus, notify maintenance staff, provide customer service and management of the situation
Communicate delays or updates with field operations and customer service agents
Coach and counsel drivers if necessary
Transfer and receive information from shift to shift
Other duties as needed
Background:
At least 1 year of motor coach or transportation dispatch experience or equivalent
Skills/requirements:
Ability to multitask and troubleshoot in a fast-paced environment
Exemplary communication and customer service skills
Routing/GPS programs
Coach USA would love to discuss your qualifications for this position.
Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.